Financial Service Associate

Role**:Financial Service Associate - Financial Services**

**Functional Area: Sales/Business Development**

Educational Qualification: Masters/ Bachelors

Experience: 6 months - 1 Year

Location**:Nagpur**

**Salary**: 2.50 LPA Fix + Incentive

**Roles & Responsibilities**

Ø **Business Targets**:Achievement of business targets for all financial products as defined and agreed upon.
- Meet customers to sell all financial products
- Meet & counsel Walk - & DSA customers who have been referred to him/her by HDFC Limited
- Influence customers to buy FD who have no prior HDFC Deposit relationship.
- Ensure proper customer profiling on each call/customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options.
- Obtain appropriate documents/information from the client and ensure the forms are duly completed before logging the sale.
- Communicate the necessary details to the customers for the products being bought by them.
- Ensure the sale is completed through/in line with the defined sales process.
- Maintain product mix across types of loans/value of loans (Eqt., Housing, etc.)
- and appropriate open market share for all products (PAR / ULIP / Non-Par).
- Co-ordinate all claims processing (with the help of TM/ ASM/ Coordinators / SM representatives).
- Closely monitor the HL data of the HL executives mapped to maximize the business opportunities.
- Ensure maximum joint calls with each HL executive are mapped.
- Ensure that all reports are created and maintained in a timely manner (DSR, Sales Dairy, etc.
- Ensure that all documents are properly scanned and there are no mistakes while lead updating in the system
- Be completely aware of the products being offered by the company and understand competition offering to be able to handle customer objections.
- Be updated with the latest product features to enhance his / her selling abilities.
- Ensure all desired matrix and business composition (persistency, funded, non-funded, etc.) are met
- **Relationship Building**:

- Manage relationship with HL executives mapped to him/her.
- Maintain good relations with HDFC Limited
- Maintain good relationships with Channel partners & DSA
- Build a relationship with the assigned/sourced customer to create opportunities for various products to fulfill the customer’s financial needs.
- **Account Management & Servicing**:

- Manage and service the existing customer portfolio.
- Coordinate with the TM / Coordinator / SM for post-sales service requests form the customers (claims, endorsements, policy copy, etc.)
- Timely sharing of updated reports with the customers on products being bought by them.
- Co-ordinate with the customers at the time of renewals.
- **Certification and regulatory compliance**:

- Be compliant towards the selling of various products by undergoing the training and certification for IRDA, AMFI, etc. towards the selling of insurance and any other products
- The FSA has to be conscious and vigilant toward the declaration of customer information. In case FSA feels there is a disconnect in the information shared by the customer versus his/her observation, they need to crosscheck the information before booking the business.
- Ensure the right quality of business being sourced.

**Skills & Knowledge**
- Must be a graduate of any stream
- Should have a minimum of 6 months of experience in sales (insurance)
- Open for travelling

**Salary**: From ₹250,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)
- Financial services: 1 year (preferred)
- sales/Business Development: 2 years (preferred)

Work Location: In person