
E-commerce Executive
6 days ago
**Key Responsibilities**:
- **Website Management**:
- Manage and update product listings, descriptions, and images on the e-commerce platform.
- Ensure the website is fully functional and optimized for SEO and user experience.
- **Sales & Marketing**:
- Monitor and analyze sales performance, identify trends, and propose improvements.
- **Customer Engagement**:
- Respond promptly to customer inquiries and complaints, ensuring high satisfaction levels.
- Manage reviews, ratings, and feedback to enhance brand credibility.
- **Inventory & Fulfillment**:
- Coordinate with the supply chain team to maintain accurate inventory levels.
- Oversee order processing, packaging, and delivery to ensure timely fulfillment.
- **Analytics & Reporting**:
- Use analytics tools to track website traffic, conversion rates, and customer behavior.
- Prepare weekly and monthly reports on e-commerce performance and KPIs.
**Requirements**:
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in e-commerce operations or digital marketing.
- Proficiency in using e-commerce platforms like Shopify, WooCommerce, or Magento.
- Strong understanding of SEO, SEM, and digital advertising.
- Analytical mindset with experience in tools like Google Analytics.
- Excellent organizational and multitasking abilities.
- Knowledge of the latest trends in online retail and consumer behavior.
**Job Types**: Full-time, Permanent
Pay: ₹9,392.65 - ₹35,526.18 per month
**Benefits**:
- Food provided
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Work Location: In person
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