City Dispatch Officer

**City Dispatch Officer-l** **Location: Bangalore **About the company**: Orange Health is an on-demand diagnostics service for Indian consumers that enables convenience, reliability and overall better healthcare outcomes. We are building Orange Health to become the infrastructure of remote healthcare in India, starting with making diagnostics on-demand. The founders Dhruv Gupta and Tarun Bhambra have 15+ years of combined healthcare experience and have together built a profitable health-tech business, serving 100m+ users. Our vision is supported by high-quality investors like Accel, General Catalyst, Y Combinator, along with marquee healthcare and global investors. **Roles and Responsibilities**: - Oversee the procurement, storage, and distribution of medical supplies and equipment for home health care. - Monitor inventory levels and coordinate replenishment to meet patient needs. - Monitoring Emedics behaviour and their requirementsEnsuring all the devices given to Emedics are well maintained. **Delivery Management**: - Schedule and coordinate with Emedics for timely collections at homes.Collaborate with delivery personnel to ensure proper handling and customer service. **Regulatory Compliance**: - Ensure all logistics activities comply with health care regulations and standards, including safety and quality protocols.Maintain accurate records of shipments, inventory, and delivery schedules. **Data Analysis**: - Utilise logistics software to track inventory and shipments effectively and OT.Prepare reports on logistics performance, including delivery timelines and inventory accuracy. **Collaboration**: - Work closely with cross functional teams to ensure the timely availability of supplies for patient care.Communicate with vendors and stakeholders to resolve any logistics-related issues. **Process Improvement**: - Identify areas for enhancing logistics efficiency and reducing operational costs.Implement best practices and innovative solutions within the logistics framework. **Skills we are looking for**: - Managing their daily operations & delivering good Cx experience. - Maintaining a good relationship with the ground team to tackle on ground critical situations. - Ability to work in a fast-paced environment and manage multiple priorities. - Excellent organisational and problem-solving skills. - Strong communication and interpersonal skills. Someone who can also speaks Kannada **Metrics for the role**: - Driving Emedic OT at >=95% - Monitor inventory levels and manage stock replenishment to prevent shortages or excess. - Organise and schedule transportation for deliveries to various healthcare facilities. - Ensure all logistics operations comply with health care regulations and industry standards. - Maintain documentation related to Emedic Incentive, Exits and others if required. - Identify opportunities for improving logistics processes.Implement best practices to enhance overall supply chain efficiency. **Compensation and Benefits**:. - We provide Biannual based increments based on company performance. - We offer comprehensive medical insurance worth 5 lakhs for both our employees and their dependents.We work hard and we party harder. Our People NPS is >90% and Glassdoor rating is also in the top 90% of companies. **Find Us in**:Web | iOS | Android | Linkedin | Instagram | Twitter | Glassdoor So if you think you have that extra"orange"nary quality in you, we can't wait to welcome you. - healthcare - data analysis - management - inventory management - interpersonal skills - ground team management - kannada language proficiency - regulatory compliance - problem-solving - process improvement - collaboration - logistics management - fleet management - customer experience management - communication - delivery management - problem solving - operations