Dispatch Associate(Usa)

3 days ago

Bengaluru Karnataka, India S&S Brokerage INC Full time

**Job Duties & Responsibilities**:

- Work with carriers to ensure shipments are dispatched, loaded, and emptied in a timely manner.
- Ensure that all logistics work is reflective of the actual times that the work transpired.
- Understand all customer requirements and put plans in place to meet the service expectations
- Answer all customer questions, both internal and external, concerning loads, service, or billing information.
- Sourcing new customers by developing leads and cold calling potential customers.
- Creating, developing, and retaining business relationships with customers.
- Increase and Maintain understanding of current market conditions and business trends.
- Managing and negotiating rates based on the current market demand.
- Thoroughly understand the intricacies and rapid changes that occur in the freight industry & use this knowledge to better service the existing client base.

**Experience/Abilities**:

- Ability to deftly handle multiple priorities and conflicting deadlines with mínimal supervision.
- Good with Excel and other Microsoft Office products as well as transportation industry software.
- Accuracy with data processing is extremely important as well as reconciling your work and following up and correcting errors.
- Confident, self-directed person who is able find and solve problems independently.
- Demonstrated interpersonal skills with the ability to interact professionally with an array of internal and external partners as well.
- Should be a driver of updating software and processes to improve efficiency and accuracy in operations and reporting.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

**Experience**:

- US dispatching: 1 year (required)

Work Location: In person

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