Front Desk Executive

2 weeks ago

Surat, India i2c Events Full time

Make the first inquiry call to leads received and explain to the leads about i2c Events & services in detail.
- Take down personal details and event details from the leads
- Enter the leads in the designated software
- Assign the inquiry to client service team with the help of general manager/operations head
- Send e-brochure, welcome message and details of client servicing representative to client
- Brief the assigned Client service person about the prospect client and his/her details
- Set up meetings with potential clients and understand their event specific concerns
- Share appropriate presentations on services when necessary
- Gather feedback from clients when their work is in progress and handle complaints or objections and share with internal teams
- Follow-up with clients to complete the feedback form on the completion of an event
- Collaborate with team members to achieve better results
- Maintaining good relations with the stakeholders
- As an admin assistance, maintain the basic hygiene of the office, stock keeping of the office sanitary requirements and refreshments
- Maintain the booking schedule sheet of the client meeting room
- Keep the front-desk branding requirements of the company updated
- Reporting to top management
- And any other work given by top management

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- Front desk: 3 years (preferred)

**Language**:

- English (required)

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