Monitoring Officer
3 days ago
**Position**: Monitoring Officer - Operations
**Location**: Ahmedabad -Gota jagapur
**Type**: Full-Time
**Experience**: [Mention Experience Level, e.g., 2-5 Years in Operations Monitoring]
**Payout**: Competitive salary based on experience, with additional benefits as per company policy.
**Job Description (JD)**:
**Responsibilities include**:
- Monitoring and evaluating operational workflows to ensure compliance with company policies and standards.
- Identifying and addressing inefficiencies or bottlenecks in processes.
- Preparing and analyzing reports on operational performance and presenting insights to management.
- Collaborating with cross-functional teams to streamline operations and enhance productivity.
- Ensuring timely resolution of operational issues and maintaining service quality.
- Training and mentoring team members on operational protocols and best practices.
**Key Result Areas (KRA)**:
- **Operational Efficiency**: Ensure at least 95% compliance with established operational protocols.
- **Reporting Accuracy**: Deliver detailed and accurate operational reports within defined timelines.
- **Issue Resolution**: Achieve a resolution rate of operational issues within 24-48 hours of identification.
- **Process Improvement**: Propose and implement at least two process improvement initiatives per quarter.
- **Team Collaboration**: Facilitate effective communication and coordination between operational teams, achieving seamless workflows.
**Payout**:
- **Base Salary**: Competitive and aligned with industry standards.
**Skills & Qualifications**:
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Proven experience in operations monitoring or a similar role.
- Strong analytical and problem-solving skills.
- Proficiency in operational tools and software.
- Excellent communication and interpersonal skills.
**How to Apply**:
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Leave encashment
Schedule:
- Day shift
- Weekend availability
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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