Gate Representative

7 days ago

Delhi Delhi, India Voxtur Communication Private Limited Full time

**Restaurant:

- Malamen Restaurant**

**Position Overview**:
The Gate Representative is the first point of contact for all our guests, ensuring a warm, professional, and personalized welcome. This role goes beyond the entrance — contributing to customer relationship management, social media engagement, corporate outreach, and ongoing marketing initiatives to attract new patrons and keep our existing guests returning.

**Key Responsibilities**:

- **Guest Experience**:Greet and welcome guests upon arrival with warmth and professionalism, handle VIP arrivals with discretion, and coordinate with the host/hostess for smooth seating.
- **Customer Data & Feedback**:Maintain and update customer data profiles in Excel, track guest preferences and visit history, collect feedback gently, and share insights with management.
- **Marketing Support**: Assist in designing elegant marketing flyers and campaigns to target returning guests and attract new ones.
- **Social Media & Branding**:Post high-quality photos, videos, and reels on the restaurant’s official social media profiles; engage with followers through comments, messages, and interactive content.
- **Corporate Client Development**:Build and maintain relationships with corporate customers for events, business lunches, and bulk bookings; proactively reach out to nearby offices, hotels, and business hubs.
- **Customer Acquisition**:Participate in initiatives to attract new customers regularly — including networking, local community outreach, and targeted promotional activities.
- **Brand Representation**:Act as an ambassador for the restaurant in all interactions, both offline and online, ensuring consistent brand voice and image.
- **Event Coordination Support**:Assist in welcoming and organising guests during special events and corporate gatherings.
- **Requirements**:

- Prior experience in luxury hospitality, fine dining, or guest relations preferred.
- Strong networking skills and confidence in approaching corporate and high
- profile clients.
- Excellent communication skills in English (additional languages are a plus).
- Proficiency in Microsoft Excel for customer database management.
- Basic design skills (Canva, Photoshop, or similar) for creating promotional flyers.
- Familiarity with Instagram, Facebook, and other social media management.
- Creative thinking for customer engagement and marketing strategies.
- Professional appearance and adherence to fine dining etiquette.
- Ability to work flexible hours, including evenings, weekends, and holidays.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

  • Customer Service Representative

    6 hours ago

    Kashmiri Gate, Delhi, Delhi, India Oakridge New Energies Private Limited Full time

    We’re looking for a highly skilled customer service representative to join our team **Objectives** - Identify and address customer needs, with a goal of total satisfaction **Responsibilities** - Conduct research with available resources to satisfy customer inquiries - Engage with customers in an inviting, friendly, and professional manner to deliver...

  • Customer Service Representative

    3 weeks ago

    New Delhi, India WNS Full time

    Immediate Requirement - Customer Service Associate (Email Support) | International Airlines Process @ WNSMEGA WALK IN DRIVE AT WNS VIKHROLI ON 7TH NOV (FRIDAY) FROM 12-3PM.Interested candidates must register themselves on this link- https://smrtr.io/vm6tgTo Meet- HR Chinmayi PawaskarWNS Vikhroli- Plant 11, Gate no 4, Godrej & Boyce Compound, Vikhroli West,...

  • Telesales Executive

    2 weeks ago

    Delhi, Delhi, India Sarah Aqua Soft Full time

    **Job Title: Female Telesales Representative** **Location**: Tagore Garden Metro, Exit Gate No 3, Near Cambridge School, New Delhi **Salary**: ₹10,000 - ₹25,000 per month **Interview Timing**: 1:00 PM to 3:00 PM **Key Responsibilities**: - Make outbound calls to the provided list of companies and inform them about the benefits of registering on our...

  • Outbound Sales Development Representative

    2 weeks ago

    New Delhi, India Eazybe Full time

    Job Title: Outbound Sales Development Representative (B2B SaaS) Location: Kashmere Gate, Delhi (Hybrid Mode) NP: Immediate Joiner Experience: 1-2 Years About Us: Messaging apps, particularly WhatsApp, have taken over our personal and work-life conversations by storm. We build innovative Workplace tools on top of commonly used communication channels such as...

  • Customer Service Representative

    2 weeks ago

    New Delhi, India WNS Full time

    WNS is hiring for an International Airlines - Back Office - customer service process.Mega walk-in Drive for Graduate Fresher's at both Vikhroli & Thane office's on 30th & 31st OCT.Excellent opportunity for Graduate Fresher's to start their career with WNS.Role: Customer Support Representative (Email Process)Shift: Rotational shifts including night...

  • Customer Service Representative

    2 days ago

    New Delhi, India WNS Full time

    WNS is hiring for anInternational Airlines - Back Office - customer service process.Mega walk-in Drive forGraduate Fresher'sat both Vikhroli & Thane office's on30th & 31st OCT.Excellent opportunity for Graduate Fresher's to start their career with WNS.Role:Customer Support Representative (Email Process) Shift:Rotational shifts including night shifts...

  • Customer Service Representative

    1 week ago

    Jhandewalan, Delhi, Delhi, India BookLeaf Publishing Full time ₹ 1,92,000 - ₹ 2,40,000 per year

    Position: Customer Support Representative Location: E2 Plot No 4. Jhandewalan Extension. Metro Station Gate No 2. New Delhi 110055Job Type: Full-time Reports To: Customer Support Manager Salary- Upto 25KAbout UsAt BookLeaf Publishing, we are revolutionizing the self-publishing experience for authors worldwide. Our innovative approach and commitment to...

  • Sales Development Representative

    2 weeks ago

    New Delhi, India Eazybe Full time

    Job Title: Sales Development Representative Location: Hybrid/Kashmere Gate, New Delhi Company: Eazybe Qualification: B.Tech/Engineering Degree (preferred) About Eazybe: Eazybe is a dynamic and fast-growing SaaS company dedicated to providing innovative solutions that empower businesses to streamline operations and enhance productivity. We are seeking a...

  • Front Desk Receptionist

    5 days ago

    Delhi, Delhi, India NEET ADVISOR PVT. LTD. Full time

    **Front Desk Receptionist** required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" **Job Functions**: - Career Counselling, Public speaking **AGE CRITERIA**: - **21- 30 YEARS** **FRESHERS ARE WELCOMED** **CONTACT US AT 9582182291** **JOB REQUIREMENT**: - Proficiency In Microsoft Office Suite. - Maintaining...

  • Front Desk Receptionist

    5 days ago

    Delhi, Delhi, India NEET ADVISOR PVT. LTD. Full time

    **Front Desk Receptionist** required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" **Job Functions**: - Career Counselling, Public speaking **AGE CRITERIA**: - **21- 30 YEARS** **FRESHERS ARE WELCOMED** ** ONLY FEMALE CANDIDATES SHOULD APPLY ** **CONTACT US AT 9582182291** **JOB REQUIREMENT**: - Proficiency In...