International Call Support

1 week ago


Kochi Kerala, India Advenxa Pvt.Ltd Full time

**International Call Support**
Location**:Infopark, Kochi**

Shift**:Night Shift (Rotational)**

Cab Facility: Pick and Drop Available
Experience: 1-3 Years in US Voice support/ Recent graduates with excellent com skills.

Salary**:₹19,000/- to ₹35,000/**:

- per month(Based on previous exp and package)

Work Mode: Work from Office (On-site)
- Respond to customer inquiries and provide voice support via call in a timely and professional manner.
- Troubleshoot technical issues reported by customers, working towards prompt resolutions, and escalate complex issues to relevant teams when necessary.
- Research, diagnose, document, and resolve technical issues related to software and hardware.
- Guide customers through step-by-step solutions clearly and patiently to ensure complete understanding and satisfaction.
- Maintain accurate records of customer interactions, transactions, comments, and complaints, including actions taken.

**Requirements**:

- Educational Qualification: Degree (Any Discipline)
- Fluent English Communication Skills

Flexible to work under rotational shifts - primarily Night Shifts

**Job Type**: Permanent

Pay: ₹19,000.00 - ₹35,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- US Voice Support: 2 years (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)

Work Location: In person

**Speak with the employer**
+91 9074827362



  • Kochi, Kerala, India BK SQUARE INTERNATIONAL CONSULTANT Full time

    handling inbound calls to provide customer support or answer inquiries. Key responsibilities include achieving sales targets, maintaining customer records, and resolving issues, while required skills are strong communication, persuasion, and organizational abilities Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance Work...


  • Kochi, Kerala, India Edroots International Full time

    Overseeing front office operations such as answering the calls, attending clients and guests, general office upkeep etc. - Calling students from the excel sheet shared by the concerned manager or TL - Answer the basic doubts of students and inform them of the company’s services. - Sort the responses from the students and share them with the department...

  • Customer Support

    1 day ago


    Kochi, Kerala, India Chris Johnson Business IT Solutions Full time

    Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...

  • University Intern-ap

    2 weeks ago


    Kochi, Kerala, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25125621 **Job Category**Management Development Programs/Interns **Location**Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India, 682024 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Build upon your classroom studies through our Hotel Internship Program...


  • Kochi, India WohlPhysio International Physiotherapy Clinic Full time

    **Job Title: Call Center Executive** As a Call Center Executive, your primary responsibility will be to handle inbound and outbound calls from customers in a professional and courteous manner. You will serve as the first point of contact for customers seeking assistance, information, or resolution to their inquiries or concerns. **Key...


  • Kochi, India The purple patch technologies Full time

    *Able to communicate with UK US Aus clients *International call experience is add on *Good communication skills *Energetic and proactive *Minimum qualification:12 *Only #kerala #ONLY EXPERIENCED CANDIDATES(International outbound call exp) LOCATION: Kochi, Infopark Kerala ,India **Job Types**: Full-time, Regular / Permanent **Salary**: ₹18,000.00 -...

  • Call Centre Trainer

    5 days ago


    Kochi, Kerala, India HSJB Business Solutions LLP Full time

    Call Center Trainer Location: Kochi, Kerala **Salary**: ₹25,000-₹30,000/month Experience : 2-3 years as a Call Center Trainer or in a similar role Key Responsibilities: - Conduct training sessions to enhance the skills of call center staff. - Develop training materials, modules, and performance improvement plans. - Monitor trainee performance and...


  • Kochi, Kerala, India Popular Hyundai Full time

    Minimum Six month experience in Tele calling. Call.9947077555 Pay: ₹12,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Leave encashment - Provident Fund Supplemental Pay: - Yearly bonus Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: -...


  • Kochi, Kerala, India shreshtha business solution Full time

    **Job Title**: Telecaller **Location**: [Location] **Department**: Sales/Customer Support **Job Type**: Full-time **WHATSAPP**:9943403721 **Job Overview**: **Key Responsibilities**: - Make outbound calls to potential customers to promote products/services. - Handle inbound calls and assist with customer inquiries, providing accurate and timely...


  • Kochi, Kerala, India Milestone Career Planner Full time

    **Key Responsibilities**: - Make outbound calls to prospective clients to explain services and generate leads. - Handle inbound calls, provide information about our consulting services, and address client inquiries. - Schedule meetings and follow-ups for the consulting team. - Maintain and update the CRM with accurate customer data. - Build and maintain...