Bpo Calling Inbound Process

2 weeks ago

Uttam Nagar Delhi Delhi, India Gowings Fintech Pvt Ltd Full time

**Responsibilities**
- Answer incoming calls from customers and assist them with their queries.
- Verify customers' identity by following company procedures before discussing any accounts, products, or information.
- Keep customers' information up to date on the internal CRM system.
- Assist customers with their queries, provide information on products, and take payments over the phone.
- Make outbound calls to customers as needed regarding product renewals, contract renewals, or other types of services they may need.

**Job Types**: Full-time, Fresher

Pay: ₹11,522.09 - ₹20,887.73 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Shift availability:

- Day Shift (preferred)

Work Location: In person

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