Front Office Tellecaller

1 day ago

Malappuram, India Zeakus service llp Full time

**Front Office Cum Telecaller**

**Location**: Malappuram, Kottakal, Kerala
**Salary**: ₹12,000 to ₹15,000 per month
**Experience**: Fresher or Experienced
**Gender**: Male or Female

**Job Overview**:
**Key Responsibilities**:

- Greet and welcome visitors, ensuring a professional and friendly environment.
- Answer incoming calls, route them to the appropriate departments, and provide necessary information to callers.
- Manage front office activities, including maintaining reception area cleanliness and organization.
- Handle customer inquiries, resolve complaints, and provide information about products or services.
- Make outbound calls to potential customers or leads, introducing the company’s offerings, and converting leads to prospects.
- Maintain and update customer databases and records.
- Assist in managing appointments, scheduling meetings, and coordinating with other departments.
- Handle general office administrative tasks and support the team when required.
- Ensure accurate data entry and follow-up with customers on pending actions or inquiries.
- Maintain professional communication with clients, visitors, and team members.

**Requirements**:

- Strong **communication** and **interpersonal skills**.
- Basic knowledge of **telecalling techniques** and customer service.
- Good organizational skills and the ability to multitask.
- Ability to handle multiple tasks in a fast-paced environment.
- Comfortable with phone communication and assisting customers professionally.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

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