Telesales Executive

3 days ago

Trichur, India MyIELTS Partner Pvt Ltd Full time

**Introduction**

Created by a team of enthusiasts for a population constantly seeking greener pastures, MyIELTS PARTNER, an AI-powered e-learning platform, aims at providing comprehensive module-wise training for IELTS aspirants all over the world. With a user engaging interface, state-of-the-art AI integrated assessments and evaluation, and access to top-notch training and revised study materials, the aspirant is to be entirely equipped and exam ready.

**Role Descriptor**

We are looking for a customer-oriented telesales executive to join our team. Your responsibilities include cross-selling or up-selling our products where possible, assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.

**Key Responsibilities**

He/she will have to perform the following key activities:

- Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately record details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Continually meeting or exceeding monthly targets with respect to call volume and sales.

**Desired Skills and Experience**
- Bachelor's degree
- Proven experience working as a telesales executive
- Proficiency in English
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- The ability to follow scripts.
- Effective communication skills.
- Exceptional customer service skills.

*

Package: 1.8LPA + Incentives

Location: 2 nd Floor, Talks by Le Shore, Thoppinmoola, Poothole, Thrissur, Kerala

**Job Types**: Full-time, Regular / Permanent

**Salary**: Up to ₹15,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Trichur - 680004, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- telesales: 1 year (preferred)

**Language**:

- English (required)

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