Aim Services Analytics Avp

2 weeks ago

Bengaluru Karnataka, India Citi Full time

**TEAM DESCRIPTION**
- The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
- The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.

**ROLE DESCRIPTION**
- The role will be Asst. Vice President (C12) in the TTS Analytics team
- The role will report to the VP or SVP leading the team
- The role will involve leading a team of 3 to 6 analysts
- The role will involve working on multiple analyses through the year on business problems across the client life cycle - acquisition, engagement, client experience and retention - for the TTS business
- This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts etc.) to provide data driven insights to business and functional stakeholders

**Qualifications**:

- 7-10 years of experience
- Ability to communicate technical information to both technical and non-technical audiences required
- Problem solving, root cause analysis skills required
- Ability to focus on multiple priorities and drive solutions in a fast paced working environment
- Relevant work experience in data quality, data analytics, data management within the financial services industry required
- Outstanding analytical and problem-solving skills

**Education**:

- Masters (preferred) in Engineering, Technology, Statistics, Economics or similar quantitative disciplines

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**Job Family Group**:
Decision Management
- **Job Family**:
Specialized Analytics (Data Science/Computational Statistics)
- **Time Type**:
Full time
- **Most Relevant Skills**

Please see the requirements listed above.
- **Other Relevant Skills**

For complementary skills, please see above and/or contact the recruiter.-
- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._

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