Aim Cgw Client Analytics

2 days ago


Bengaluru, India Citi Full time

**Roles & Responsibilities** - The Role holder is the Analytics manager for US consumer Wealth (part of CGW Organization). Primary responsibility is Product and Marketing Analytics - The Role holder is expected to work with US Consumer Wealth organization, Decision Management and AIM teams lead to build analytical frameworks / solutions to drive AUM growth, Net new money and revenue per client. - Propose strategies to improve the customer lifecycle management and onboarding of customers in various segments. Design customer x-sell strategies to deepen relationships and drive wealth - This is a senior role with 3 to 5 team members reporting into the role. The role holder is expected to hands on lead projects and be accountable for the delivery of analysts - Work closely with AIM regional reporting team and Campaigns team to develop the required MIS / dashboards and regional campaigns design / execution - Be accountable for overall Retail & Wealth team’s analytics delivery, resource utilization, value generated from analytics projects, maintaining healthy stakeholder relationship and maintaining the overall engagement of the team (VOE) - Implement a good project management routine by having an up to date view of projects under delivery, pipeline view for next 30 to 90 days and ironing out potential project prioritization or resourcing issues with stakeholders proactively - Coach and mentor team members on analytical project delivery, insight generation, project management, stakeholder management and innovation - Support the team in hiring **Qualifications**: - Bachelor’s degree Mandatory: - 8 - 10 years of experience in Retail & Wealth management business. Experience in functions such as marketing / product / analytics / customer experience / Sales with exposure of working in a bank is critical. Cross functional experience is needed to lead this team - Delivered significant projects such as a product launch, campaign design, undertaking sales & service model reviews, sales trainings, Sales CRM platform launches, Analytical frameworks design etcis a must - Led a cross functional team in a matrix environment - Robust Stakeholder management and Partner Engagement skills across markets. - Ability to build teams as this is a new team with scope for further growth - Effective oral & written communication skills required. Ability to present view points / project updates to senior management - Resilient Drive to work and manage project timelines. - Prioritization of goals and negotiations skills - Ability to mentor and coach the junior analysts in the team - Strong Knowledge of SAS, SQL, Data warehouse, Tableau - **Job Family Group**: Decision Management - **Job Family**: Business Analysis - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting



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