Systems Administrator
5 days ago
Title: System Administrator
Experience: 1+ Years
Location: Ahmedabad (WFO) - Rotational Shift timings
**Job Summary**:
**Key Responsibilities**:
- Troubleshooting: Diagnose and troubleshoot hardware, software, network, and system issues.
- User Support: Assist with the setup, configuration, and maintenance of desktops, laptops, and mobile devices.
- Documentation: Maintain accurate records of issues, solutions, and user interactions in the ticketing system.
- Training: Provide training and support for new software and technology rollouts.
- Collaboration: Work closely with other IT team members to escalate and resolve complex issues.
- Asset Management: Assist in managing IT assets and inventory.
**Qualifications**:
- Experience: Minimum of 1+ years of experience in a helpdesk or IT support role. Ready to work in flexible 24x7 Shift Environment.
- Education: Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
- Certifications: CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent certifications are a plus.
- Communication Skills: Good verbal and written communication skills.
- Problem-Solving: good analytical and problem-solving abilities.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
Work Location: In person
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