Customer Care Executive

5 days ago


Coimbatore, India KR BAKES PRIVATE LIMITED Full time

**Customer care Executive Job Description**

Managing incoming calls and customer queries.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.

Maintain fruitful relationships with clients and address their needs effectively.

MS Excel knowledge required.

Excellent communication skills Tamil, Malayalam & English

ERP Executive job Description

Having good understanding on process flows in ERP modules l.e. Production, Inventory, Accounts, Sale module.

Managing & Monitoring Database.

Basic Hardware knowledge required

Ability to troubleshoot and problem solving in a quick way, analytical and methodical manner.

As per requirements need to Visit the KR bakes branches in Coimbatore.

As per requirements on Language : Tamil, English, Malayalam

**Salary**: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Master's (preferred)

**Experience**:

- Customer relationship management: 2 years (preferred)
- ERP systems: 1 year (preferred)

**Language**:

- Malayalam (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 7826861969


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