Immigration Telecaller

11 hours ago

Jalandhar Punjab, India Soft Touch Education Pvt. Ltd. Full time

**Full job description**

**About Us**: Dedicated to assisting individuals and families in navigating the difficulties of the immigration process, Soft Touch Education is a leading immigration advisory organisation. To guarantee our clients' success, our team of professionals offers personalised guidance and assistance. We take great pleasure in our dedication to quality work and in-depth knowledge of immigration regulations and processes.

**Job Overview**:
**Soft Touch Education Pvt. Ltd.**

In AGI Building 4rth Floor (404-06), Jalandhar City

CONTACT HR-8146772949

**Key Responsibilities**:

- **Outbound Calls**: Make outbound calls to prospective and existing customers to introduce our products/services, follow up on leads, and drive sales.
- **Customer Engagement**: Engage with customers in a friendly and professional manner, answering their questions, addressing concerns, and providing accurate information about our offerings.
- **Lead Generation**: Identify potential sales opportunities and gather relevant information to generate leads for the sales team.
- **Data Entry**: Maintain and update customer information in our CRM system, ensuring accuracy and completeness.
- **Feedback Collection**: Collect feedback from customers to help improve our services and address any issues or concerns..
- **Compliance**: Adhere to company policies and legal regulations, including data protection and telemarketing guidelines.

**Experience**: 1-3 years experience in telecalling, sales, or customer service is preferred

**Skills**:

- Excellent verbal communication and interpersonal skills.
- Strong listening skills and the ability to build rapport with customers.
- Basic computer skills and proficiency in using CRM software.
- Ability to handle rejection and remain motivated.

**Attributes**:

- Positive attitude and a strong work ethic.
- Ability to work independently and as part of a team.
- Good problem-solving skills and attention to detail.

Pay: ₹15,366.71 - ₹20,992.83 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Overtime pay

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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