Customer Support Executive

2 weeks ago

Indiranagar Bengaluru Karnataka, India Royal Brothers Full time

**Job Description - WORK FROM OFFICE (INDIRANAGAR, BANGALORE)**
- Answering incoming and making outgoing calls.
- Maintain Call quality as per the quality parameters.
- Maintain average call handling time.
- Good writing skills.
- Assist the customer in placing the order.
- **Fluency in English.** (Hindi/Telugu/Malayalam/Oriya/Bengali/Marathi) is an addition not mandatory.
- Team player.
- Complete assigned work on a daily basis.
- Shift Adherence.

Responsibilities and Duties:

- Attending and making voice calls and maintaining quality.
- On-time login.
- Maintain call quality.
- Maintain average call handling time.
- Assist the customer in placing the order.
- Fluency in **English**. (Hindi/Kannada/Tamil/Telugu/Malayalam) is an addition not mandatory.
- Team player
- Complete assigned work on a daily basis.
- Send daily report.
- Shift timings (Female - 7 AM to 4 PM, Male - 1 PM to 10 PM and Part time - 5PM to 10 PM)

**Required Experience, Skills, and Qualifications**
- Freshers can also apply.
- 2nd PUC Minimum
- Good communication skills and critical thinking.

**Job Types: Full-time, Fresher, Walk-In**

**Salary: Upto ₹22,000.00 per month**

Work Remotely
- No

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹13,000.00 - ₹22,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Indiranagar, Bengaluru - 560038, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: One location

**Speak with the employer**

+91-XXXXXXXXXX

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