Front Office Assistant

1 week ago

Kotturpuram Chennai Tamil Nadu, India Aviyana venture Full time

As a Front Desk Receptionist at our clinic, you'll be the first point of contact for patients and visitors, responsible for greeting, scheduling appointments, managing patient information, and ensuring a smooth and welcoming environment. Key Responsibilities:

- **Patient Interaction**:

- Greet and welcome patients and visitors in person and on the phone.
- Answer and direct phone calls, taking messages as needed.
- Provide information and address patient inquiries.
- Maintain a clean, organized, and welcoming reception area.
- **Scheduling and Appointment Management**:

- Schedule, confirm, and reschedule patient appointments.
- Manage patient flow and ensure appointments are on schedule.
- Remind patients of upcoming appointments.
- **Patient Information Management**:

- Collect and verify patient information, including insurance details.
- Maintain accurate and confidential patient records.
- Update patient information in the electronic health record (EHR) system.
- **Financial Management**:

- Process payments, collect co-pays, and manage patient accounts.
- Issue receipts and provide accurate billing information.
- **Administrative Tasks**:

- File and retrieve patient records.
- Maintain office supplies and equipment.
- Assist with other administrative tasks as needed.
- **Confidentiality and Compliance**:

- Maintain the confidentiality of patient information in accordance with HIPAA regulations.
- Follow clinic policies and procedures.

Skills and Qualifications:

- Excellent customer service and communication skills.
- Strong organizational and time management skills.
- Proficiency in computer systems and electronic health records (EHR).
- Ability to handle multiple tasks and prioritize effectively.
- High school diploma or equivalent.
- Experience in a medical office or clinic setting preferred.

Pay: Up to ₹25,000.00 per month

Schedule:

- Day shift

**Language**:

- English (required)

Work Location: In person

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