Shop Salesperson

1 week ago

Chennai Tamil Nadu, India Bikerz module Full time

Role:
A Sales Representative at Bikerz Module is responsible for driving sales of bike accessories and services by engaging with customers, understanding their needs, and providing tailored solutions. The representative plays a pivotal role in expanding the customer base, enhancing customer satisfaction, and achieving sales targets.

**Responsibilities**:

- **Customer Engagement**:

- Understand customer requirements and preferences to recommend suitable products and services.
- Provide detailed information about products, including features, benefits, and pricing.
- **Sales Process**:

- Demonstrate and explain the proper use and benefits of bike accessories.
- Upsell and cross-sell products to maximize sales opportunities.
- Handle customer inquiries, concerns, and objections professionally and effectively.
- Process sales transactions accurately and efficiently using the point-of-sale system.
- **Product Knowledge**:

- Maintain thorough knowledge of all bike accessories and services offered by Bikerz Module.
- Stay updated on new product arrivals, industry trends, and competitor offerings.
- Attend training sessions and workshops to enhance product knowledge and sales skills.
- **Customer Relationship Management**:

- Build and maintain strong relationships with customers to encourage repeat business.
- Follow up with customers post-purchase to ensure satisfaction and address any issues.
- Maintain a customer database and update records with relevant information.
- **Inventory Management**:

- Monitor stock levels and coordinate with the inventory team to ensure product availability.
- Assist in organizing and displaying products to create an appealing shopping environment.
- Conduct regular inventory checks and report discrepancies to the management.
- **Sales Reporting**:

- Track and report sales performance, including daily, weekly, and monthly sales figures.
- Provide feedback and insights on customer preferences and market trends to the management.
- Assist in developing sales strategies and promotional activities to boost sales.
- **Team Collaboration**:

- Work closely with other team members, including technicians and the management, to ensure a seamless customer experience.
- Participate in team meetings and contribute ideas to improve sales processes and customer service.
- **Compliance and Ethics**:

- Adhere to company policies, procedures, and ethical standards.
- Ensure all sales activities comply with legal and regulatory requirements.

Pay: ₹8,086.00 - ₹31,294.64 per month

**Benefits**:

- Cell phone reimbursement

Compensation Package:

- Commission pay
- Performance bonus

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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