Front Office Executive

1 day ago

Chandigarh Chandigarh, India Jindal I.V.F. & Sant Memorial Nursing Home Full time

Job Description: Front Desk Executive

**CTC-15000-20000 monthly**
- Greeting patients and customers of the Center in a courteous manner and provide any necessary instructions/directions. Informing staff of concerned department patient arrivals.
- Understanding the Hospital Management System we have in place and adhere to the best practices of our Center in terms of maintaining, updating, and retrieving patient data in the System
- Obtaining and entering new patient demographics
- Reviewing all forms for accuracy and completion according to Center policies prior to accepting
- Other general responsibilities of a Receptionist at a Hospital
- Grooming standards of the center to be followed
- Billing for the patients and closure of account on daily basis before leaving
- Escorting patients and attendants
- Collecting feedback forms from the patients and documenting the same. End of the month preparing and analyzing reports to manager (feedback and other reports)
- Appointment booking and follow ups for OPD patients.
- Rescheduling of the OPD appointments
- HMS

Essential:

- Qualification : Any graduation degree.
- Experience - min 1 years exp in front office.
- Communication - Good communication both English and Hindi is must.
- Computer Proficiency - Mandatory
- Desirable:

- Willingness to discover and develop meaningful patient relationship
- Friendly, Polite and tactful attitude
- Excellent communication and good presentation skills
- Ability to cope up with multiple projects and deadlines
- Ability to motivate and energize the fellow team members
- Ability to tackle with diverse customers
- Willing to build a long -term relationship with the customer

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Commuter assistance
- Flexible schedule
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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