Customer Service Representative

3 days ago

Gurugram Haryana, India Vidyakul Learning Space Pvt Ltd Full time

Job Responsibilities:

- Maintain good relationships with existing customers.
- Keep accurate records of all customer interactions.
- Participate in training programs to enhance skills, product knowledge, and customer service.
- Collaborate with teams such as Marketing, Customer Service, and Product Development to access the necessary information and resources for effective selling.
- Stay updated with industry trends, competitor activity, and changes in customer needs to remain effective in the role.

Performance Targets:

- Complete all assigned targets.
- Ensure daily login is recorded.
- Complete 300 calls daily.
- Follow the provided script during calls.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

**Experience**:

- Microsoft Excel: 1 year (required)
- Customer support: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

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