Voice Process

2 days ago


Mumbai District Maharashtra, India LEADS 2 BUSINESS SOLUTIONS P LTD Full time

**Job Details**: Voice Process - Customer Service & Retention
- **Process**: American Airlines Customer Service & Retention
- **Eligibility**:

- HSC/Graduate with **minimum 1 year of customer service experience**:

- Age: 20 to 44 years
- Communication: Excellent (C1/C2 level mandatory)
- **Salary**: Up to ₹32,000 fixed in-hand

**Selection Process**:

- HR Round
- AmCat Test (Minimum 65%)
- Written Assessment (Minimum 65%)
- Operations Round

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift
- US shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift
- US shift

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- US shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



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