
Voice Process
2 days ago
**Job Details**: Voice Process - Customer Service & Retention
- **Process**: American Airlines Customer Service & Retention
- **Eligibility**:
- HSC/Graduate with **minimum 1 year of customer service experience**:
- Age: 20 to 44 years
- Communication: Excellent (C1/C2 level mandatory)
- **Salary**: Up to ₹32,000 fixed in-hand
**Selection Process**:
- HR Round
- AmCat Test (Minimum 65%)
- Written Assessment (Minimum 65%)
- Operations Round
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
- US shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (required)
**Language**:
- English (preferred)
Work Location: In person
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
- US shift
**Experience**:
- total work: 1 year (required)
Work Location: In person
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Night shift
- US shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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