Service Desk

Job Description: Title : Senior Technical Process Executive/Technical Process Specialist ( Semi Voice ) Experience : 1 - 4 Years Max Grid : 4 - 6 LPA Job Location : Mumbai and GIFT City Mumbai : Bandra East, Mumbai GIFT City : Gandhinagar, Gujarat Shift : 18*7 EST Notice Period : Immediate - 30 Days Roles and Responsibilities: - Resolving L1 Service...

* Answer and direct incoming phone calls promptly and efficiently.* Handle front desk administrative duties including maintaining visitor logs, managing appointment schedules, and sorting mail. Required Candidate profilecandidate will be the first point of contact for our clients, visitors & staff, representing the organization with a positive...

Job TitleWe are seeking a highly skilled and proactive L1 Service Desk Agent to serve as the first point of contact for IT support requests.Key ResponsibilitiesHandle incoming incidents and service requests via phone, email, or ticketing tools.Provide basic Level 1 troubleshooting for hardware, software, printers, email, network connectivity, and end-user...

Skills Required: - Excellent English Speaking, Reading, and Comprehension - Private and secure work area with high speed internet capable of multiple remote connections, VOIP calls, and video calls. This area should also be quiet. - Good time management and multi-tasking skills. - Ability to learn well on the fly and retain information. - Hard working and...

**Key Skills**: - Excellent English Speaking, Reading, and Comprehension - Private and secure work area with high speed internet capable of multiple remote connections, VOIP calls, and video calls. This area should also be quiet. - Good time management and multi-tasking skills. - Ability to learn well on the fly and retain information. - Hard working and...

Shape the Future of IT Support Without Sacrificing Your TimeDeliver exceptional service, resolve issues swiftly, and keep systems running seamlessly in a role where your IT expertise truly matters. Enjoy the perfect balance between a fulfilling IT career and time for yourself. This role lets you sharpen your skills, work with global teams, and still have...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Help Desk Executive located in Ahmedabad. The Help Desk Executive will be responsible for providing help desk support, delivering exceptional customer service, and compaints management. The daily tasks includes managing day to day compaints, resolving...

Company DescriptionThe Parterre, a unit of Fortune Infra-Projects Private Limited, is a Business Class Hotel located in Ahmedabad. Positioned within the city's vibrant business hub, The Parterre offers exceptional services for business travelers. Our commitment is to provide an outstanding stay experience with superior comfort and convenience.Role...

Defining and implementing front desk objectives and procedures. - Hiring and training staff and managing the shift schedules. - Tending to guests' complaints and questions and providing exceptional customer service. - Ensuring that the front desk and reception area is kept clean and organized. - Maintaining front desk office supplies and equipment. -...

About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed...