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Front Office Executive

2 weeks ago

Kochi Kerala, India Edroots International Full time

Keeping the front office tidy and presentable with the required materials
- Greeting and welcoming guests and visitors
- Answering calls and redirecting as needed.
- Identifying the needs of visitors and directing them
- Issuing inquiry forms if they are needed
- Checking of enquiry forms to see whether they are filled out correctly
- Informing the counselling head/TL regarding the inquiry
- Taking the student to a concerned or allocated counsellor
- Registration of profile in CRM.
- Updating Excel and Google Sheets related to the daily operations
- Monitoring of attendance and movement registers.
- IELTS admission procedures: issuing of the IELTS registration form and collection of the IELTS fee
- Printing and scanning of required documents
- Receive official letters, packages, etc. and distribute them.
- Keeping the company mobile and WhatsApp always on mode, to ensure timely and efficient communication.
- Checking of official mail to ensure timely and accurate response, including the spam folder
- Participate in the company events and travelling to the event locations to represent the company if required. Events like Expo, Marketing - Promotional activities, Annual meet etc.
- Follow Company Policies

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

Work Location: In person

Application Deadline: 02/01/2025
Expected Start Date: 10/01/2025