Customer Relationship Officer

1 week ago


Delhi Delhi, India Vin Poly Manufacturing LLP Full time

**Customer service**: Handling customer inquiries, feedback, and complaints
- **Customer retention**: Developing programs to retain existing customers
- **Customer experience**: Working with sales and marketing teams to improve the customer experience
- **Customer journey**: Mapping out the steps customers take to complete an action
- **Market research**: Conducting competitive analyses and market research to help the company adapt to customer needs
- **CRM systems**: Designing and implementing CRM systems, and managing and updating customer data
- **Marketing campaigns**: Creating and executing targeted marketing campaigns
- **Customer satisfaction**: Identifying and addressing customer satisfaction issues
- **Business reviews**: Handling the financial and business-related aspects of CRM

**Requirements**:

- Female Only
- 3-5 Years experience from plastic & rubber manufacturing will be advantage.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Fixed shift
- Weekend availability

Work Location: In person

**Speak with the employer**
+91 8851133105
Application Deadline: 23/12/2024
Expected Start Date: 26/12/2024



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