Receptionist/administrator

5 days ago

Noida Uttar Pradesh, India DR GUL'S DENTAL CLINIC Full time

⸻

Key Responsibilities:

- Patient Interaction & Care
- Welcome and attend to patients with empathy and professionalism.
- Address patient queries and provide accurate information about treatments, procedures, and appointments.
- Ensure patients feel comfortable and cared for at all times.
- Telephonic & Lead Management
- Handle all incoming and outgoing calls politely and professionally.
- Convert telephonic and digital leads into confirmed appointments.
- Follow up with patients and leads to ensure higher conversion and retention.
- Administrative & Data Handling
- Manage appointments and scheduling efficiently.
- Maintain and update patient records in Google Sheets and the Clinic CRM.
- Prepare and update reports, presentations, and communication materials using PowerPoint.
- Assist in creating simple designs for patient education and clinic promotions using Canva.
- Communication & Representation
- Communicate confidently and fluently in English (knowledge of Hindi/local language is an advantage).
- Present a professional and positive image of the clinic at all times.
- Assist in managing patient feedback and online reputation.

⸻

Key Skills & Attributes:

- Excellent communication and interpersonal skills.
- Ability to empathize and handle patients with care.
- Confident and persuasive in converting inquiries into appointments.
- Proficiency in Google Sheets, PowerPoint, Canva & CRM tools.
- Strong organizational and multitasking skills.
- Presentable, well-groomed, a with a pleasing personality.
- Professional, punctual, and trustworthy.

⸻

Qualification & Experience:

- Graduate (preferred in any stream).
- Prior experience in healthcare, hospitality, or customer service is desirable.
- Freshers with excellent communication skills and the right attitude may also apply.

⸻

Work Environment & Growth:

- A modern, well-equipped, and patient-friendly dental clinic.
- Training and guidance will be provided.
- Opportunity for growth in healthcare administration, digital tools, and patient relations.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

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