Female Front Office Executive/ Receptionist

2 days ago

Anjuna, India Legala Resort Full time

Experience
- 1-2 Yrs

**Experience in Hotel Front Office Software Mandatory**

**Main Job Duties and Responsibilities**
- welcome and greet guests
- answer and direct incoming calls
- inform guests of hotel rates and services
- make and confirm reservations for guests
- ensure proper room allocation
- register and check guests in
- confirm relevant guest information
- verify guest's payment method
- verify and imprint credit cards for authorization
- issue room keys and direct guests to their rooms
- maintain clear and accurate records of guest room bookings
- compute all guest billings, accurately post charges to guest rooms and house accounts
- receive and transmit messages for guests
- retrieve mail, packages and documents such as faxes for guests
- listen and respond to guest queries and requests both in-person and by phone
- provide accurate information about local attractions and services
- liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- complete and maintain any incident reports, daily activity reports or other reports requested by management
- manage conference room bookings and scheduling
- close guest accounts and check guests out
- review accounts and charges with guests during the check-out process
- process accurate payment of guest accounts
- inform housekeeping when rooms have been vacated and are ready for cleaning
- monitor visitors to the hotel
- enforce rules and policies of the hotel
- maintain a neat and orderly front desk and reception area

**Education, Skills and Experience**
- High school diploma or equivalent
- guest/customer relations experience, preferably in a hospitality environment
- strong working knowledge of relevant computer software including MS Office and booking and payment systems
- numeracy skills
- administrative skills

**Key Competencies and Qualities**
- customer service orientation
- attention to detail and accuracy
- ability to multitask and prioritize
- professional appearance and attitude
- effective verbal and written communication skills
- ability to handle stress and stay calm under pressure
- conflict resolution skills
- team work
- flexible regarding work schedules
- ability to respond appropriately to diverse customers and guests

**Job Type**: Regular / Permanent

**Salary**: ₹12,774.05 - ₹21,059.51 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Anjuna, Goa - 403509, Goa: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)

  • Receptionist

    5 days ago

    Anjuna, India Artnico Handcrafts & Designs Pvt. Ltd Full time

    We are seeking a friendly, professional, and organised receptionist to be the first point of contact for our guests at Artjuna Cabanas. The receptionist will play a vital role in ensuring a seamless and memorable experience for all visitors by managing check-ins, reservations, and guest inquiries efficiently. **Job Types**: Full-time, Permanent,...

  • Receptionist

    1 week ago

    Anjuna, India Artjuna Full time

    minimum experience as a receptionist of 1 year. - good communication skills. - experience of check-ins & check-outs. - knowledge to work on PMS. - fluent in English with additional 2 more languages. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Food provided - Health insurance - Paid sick time - Paid time...

  • Receptionist

    5 days ago

    Anjuna, India Ministry Of Beer Full time

    **Job Summary**: The Guest Relations Executive is responsible for ensuring an exceptional dining experience for all guests. This role involves engaging with patrons, addressing their needs, and managing feedback to enhance customer satisfaction and loyalty. **Key Responsibilities**: - **Guest Engagement**: Welcome guests warmly upon arrival, providing them...

  • GSA- Front Office

    1 week ago

    Anjuna, Goa, India Naukri Hospitality Jobs Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a highly skilled and experienced Front Office professional to join our team in the hospitality industry. The ideal candidate will have a strong background in front office operations, excellent communication skills, and the ability to work well under pressure.Roles and ResponsibilityManage front office operations, including reception,...

  • Front Desk Executive Front Desk Associate

    2 weeks ago

    Anjuna, India Moustache Escapes Full time

    **Job Title: Front Desk Executive | Front Desk Associate** **Location: Anjuna, Goa** **Industry: Travel and Tourism | Hospitality** **Company Name: Moustache Escapes** **Salary-13K-20k per month + Accommodation + Food** - Guest Check-In and Check-Out - Reservations and Booking Management - Cash Handling and Accounting - Administrative Tasks - Address...

  • Front Desk Associate

    2 weeks ago

    Anjuna, India Moustache Escapes Full time

    **Front Desk Executive** - Overseeing day-to-day operations including check-in/check outs, guests’ queries, maintaining guest records, housekeeping, etc. - Staff interactions/management with housekeeping staff and external vendors - Quality control and maintenance - Manage back-office systems and processes - Adhere to finance and accounting standards incl....

  • Front Desk Associate

    2 weeks ago

    Anjuna, India Moustache Escapes Full time

    **Front Desk Associate** - Overseeing day-to-day operations including check-in/check outs, guests’ queries, maintaining guest records, housekeeping, etc. - Staff interactions/management with housekeeping staff and external vendors - Quality control and maintenance - Manage back-office systems and processes - Adhere to finance and accounting standards incl....

  • Assistant Front Office Manager

    3 weeks ago

    Anjuna, GA, IN Marriott International Full time

    Additional Information Job Number25112937 Job CategoryRooms Guest Services Operations LocationJW Marriott Goa Vagator Beach Road Goa India India 403509 ScheduleFull Time Located RemotelyN Position Type Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis Front office areas...

  • Guest Relation Executive

    5 days ago

    Anjuna, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24190276 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Goa, Vagator Beach Road, Goa, India, India, 403509 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond to any questions from guests and follow up with guests to ensure their requests have been met...

  • Guest Relation Executive

    7 days ago

    Anjuna, India Marriott International, Inc Full time

    **Job Number** 24173848 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Goa, Vagator Beach Road, Goa, India, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to any questions from guests and follow up with guests to ensure their requests have been met...