CRM Kolkata

1 week ago

Kolkata, India ATSPL - West Bengal Full time

Basic Qualifications

Required qualifications
- A completed Bachelor’s Degree is REQUIRED but a Master’s degree is preferred
- Ability to Deep Dive and develop innovative ideas for process challenges.
- Have led Kaizens to deliver results and have the ability to teach and advocate PDCA thinking at all levels
- Experience using and communicating performance metrics
- Proven ability to influence others without having positional authority
- Strong verbal and written communication skills are a must.
- Strong Bias for great customer service: Be able to effectively think from customers’ perspectives and bring these perspectives into process and product improvements.
- Be the champion for developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects for all stakeholders
- Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

Job summary

Amazon is seeking Operations Manager to work with our Last Mile Team managing Line haul which is a part of our Worldwide Logistics group.

Primary Responsibilities
- Act as the custodian of the processes & SOPs for the allotted program and consistently challenge and innovate to improvise the existing ones. Provide out of the box solutions for to enhance quality standards, reduce waste, and eliminate unnecessary work.
- Primarily responsible for coordinating with cross-functional teams and vendors to deliver multiple projects.
- Responsible for line haul planning & implementation - Identification of new networks needed, Capacity utilization study, Network optimization & contingency planning, Surface line-haul synergy & vehicle optimization
- Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, MFN pickup.
- Liaise with training teams to develop and update training materials on an ongoing basis to incorporate the latest relevant content for transition to a problem-solving culture.
- Ensure new processes are communicated to relevant stakeholders and implemented in a timely manner and are standardized across locations. Perform continuous process evaluation to ensure sustainment
- Ensure a data driven approach to solve problems and to develop recommendations

Preferred Qualifications - Bachelor’s Degree with additional Operations, Process Engineering or related field and MBA strongly preferred - Ability to handle changing priorities and use good judgement in stressful situations. - Proven ability to influence others without having positional authority.

  • CRM Executive

    2 weeks ago

    Beadon Street, Kolkata, West Bengal, India S Global Tech Full time

    We are hiring for CRM Executive in a Jewellery industry at Beadon street, Kolkata. Experience: 1-2 years in CRM profile or Freshers with good English communication can apply Gender: Female only Working Days: 6 days( 11am to 8pm) **Responsibilities**: 1.Client Engagement 2.Sales Support 3. Feedback & Reporting Thanks &...

  • CRM Associate\executive

    2 weeks ago

    Kolkata, India THE PRIDE PLAZA HOTEL, KOLKATA Full time

    CRM Person will be more responsible for After Sales Support to Sales Teams - CRM person will get in touch with Bookers/Admin and develop a reputation to help them with the problems arising out of the process of use of the hotel (Billing query, guest complaint, guest feedback etc) - CRM person will be calling all the bookers/Admin after the guest check out/...

  • CRM Executive

    1 week ago

    Kolkata, West Bengal, India Seven Consultancy Full time

    JOB DETAILS Ensure highest level of customer satisfaction by planning and executing SSI improvementRetention of customers by planning various CRM activitiesImplement customer sales complaint management system and ensure lowest complaint resolution timeEstablishes and implements the right CRM tools to help build/enhance brand loyalty.Assists in the...

  • Telesales 6month kolkata

    5 days ago

    Kolkata, India Talent Corner Full time

    **Urgent requirement| Telesales |6month|Kolkata|15k** Communication Skills: Excellent verbal communication skills with the ability to build rapport and persuade customers over the phone. Sales Skills: Strong negotiation, objection handling, and closing skills to convert leads into sales. Goal-oriented: Demonstrated track record of achieving sales targets...

  • Crm Technical Consultant

    2 weeks ago

    Kolkata, West Bengal, India Teletrix Infotech (opc) Full time ₹ 40,00,000 - ₹ 50,00,000 per year

    Were Hiring: Automation Expert (On-Site, Kolkata)About CompanyAt Teletrix Infotech, we're partnering with Automate Accelerator, an Australian techleader, to revolutionise visual design solutions for global B2B clients. As the Indian technology partner, we're creating cutting-edge automated solutions and seamless CRM experiences, and are looking for a...

  • CRM Executive

    3 days ago

    Kolkata, India Seven Consultancy Full time

    JOB DETAILS Ensure highest level of customer satisfaction by planning and executing SSI improvementRetention of customers by planning various CRM activities Implement customer sales complaint management system and ensure lowest complaint resolution time Establishes and implements the right CRM tools to help build/enhance brand loyalty. Assists in the...

  • CRM Executive-Kolkata

    2 weeks ago

    Kolkata, West Bengal, India 2coms Full time

    2COMS Group is hiring a dynamic andclient-focused CRM Executive to join our growing teamIf you are someone who believes inbuilding strong client relationships, resolving issues with empathy, anddriving customer success — we are looking for you.Key Responsibilities:Manage end-to-end client communication and relationship building.Handle client concerns...

  • CRM Executive

    2 weeks ago

    Kolkata, West Bengal, India Vcare Consultancy Full time ₹ 4,00,000 per year

    Urgently required candidates for CRM role for a fmcg company. At least 2 yrs of exp in advance excel, sales coordination, customer management is required. Kolkata location. Call Ishika Forward CVs to Required Candidate profileExp in working on advance excel, coordination.Good comm skills mustFMCG.CTC upto 4 lpa Ishika Forward CVs to

  • CRM Executive

    2 weeks ago

    Beadon Street, Kolkata, West Bengal, India S Global Tech Full time

    We are hiring for CRM Executive at Kolkata location. Exp: 3-6 years in CRM/Sales support/ front desk/ receptionist profile. Must have knowledge of CRM Software CTC: 30-35k Gender: Female only. Thanks and regards Smita : **Job Types**: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month **Experience**: - Customer relationship management: 2...

  • CRM Executive

    1 week ago

    Bidhannagar, Kolkata, West Bengal, India FINAL ROUND Full time

    CRM is responsable for devlopment ,execution and continues realtionship with the client. - Should have good command in all three langunges (english,bengali.hindi) **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹20,000.00 per month Schedule: - Morning shift **Experience**: - total work: 1 year (preferred) Ability to...