Service Technicians

1 week ago

Gurgaon, India Esskay Compuservices Pvt Ltd Full time

**Position**:Service Technicians

**Qualification**: Bachelor’s Degree with minimum 4 years of experience in service and installation domain.

**Responsibilities**:
SOW-based Technical installation & maintenance of devices services.

1. Basic troubleshooting, installation, maintenance, and repair on designated equipment.

2. Completing Preventative Maintenance and field modifications.

3. Ordering and managing repair parts cycle times.

4. Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.

5. Maintaining daily communications with customers to ensure resolution and proper follow-up.

6. Maintaining tools and test equipment and ensuring they are properly calibrated.

7. Utilizing the escalation process to resolve customer service delivery issues.

8. Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.

9. Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.

10. The ability to lift and carry a toolbox that can weigh up to 25 lbs


**Location**: Gurgaon

**Salary**: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 9082841740

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