Customer Service Executive

2 days ago

Pune, India Credence Resource Management Kharadi Pune Full time

International BPO - Voice Process (US collections process)

Position Title - Executive - Customer Service

Location - Kharadi, Pune

Highlights:

- Best In Market Salaries from 2.4 lakhs up-to 4 lakhs
- 6 week new hire training program
- Unlimited Incentive Plan with transparent KRA's
- Enhance your Analytical/Decision Making & Negotiation skills
- Free Medical/Life insurance
- Employee Centric Policies
- Free Home Pick & Drop Transportation
- Fixed shifts
- 8 hour shifts [Including the 45 min break]
- Free transport [Home pick-up & drop]

Profile Summary:
As an Executive - Customer Service, you will be responsible to communicate with consumers of

healthcare and telecommunication providers in the United States to collect on overdue and unpaid

bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating

for the overdue payment, on behalf of the client.

Position requirements:

- Good English verbal skills required
- This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am
- Sunday fixed Off & Alternate Saturday Working

About the Company

Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment

companies.

We are 2000+ employees strong who provide exceptional performance that’s customer friendly &
compliant; and deliver world class results to ensure brand integrity.

From our large Fortune 100 clients to over a hundred US Small Business clients, we have helped each

of them drive their financial results to new levels by ramping up quickly, reacting immediately,

beating deadlines, and overcoming challenges under extreme pressure while delivering

Transformational Results

If you are interested you can reach out to me on the number mentioned below and if you have any one with good communication, referrals are welcome

As currently we are running a Refral Bonus Program...

SHARE REFERRAL AND EARN MONEY... PER *CANDIDATE 10K

Thanks and regards,

Zaara Shaikh

Credence Resource Management.

Connect
- 8956550673

**Job Types**: Full-time, Fresher

**Salary**: From ₹18,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8956550673

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