
CRM - Real Estate Company
6 days ago
Manage and maintain the CRM database with accurate client and lead information.
- Follow up with leads and prospects to ensure timely communication and nurturing.
- Coordinate with the sales team to track customer journeys and improve conversion rates.
- Respond to client queries, schedule property visits, and ensure high customer satisfaction.
- Generate regular reports on lead status, client feedback, and sales pipeline progress.
- Work closely with marketing to align campaigns with customer engagement strategies.
- Ensure timely documentation and communication during the booking, payment, and handover processes.
- Identify and resolve customer issues promptly to enhance service quality and retention.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Bhilai, Chhattisgarh: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Customer support: 1 year (preferred)
Work Location: In person
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