CRM - Real Estate Company

6 days ago


Bhilai, India Cafyo Private Limited Full time

Manage and maintain the CRM database with accurate client and lead information.
- Follow up with leads and prospects to ensure timely communication and nurturing.
- Coordinate with the sales team to track customer journeys and improve conversion rates.
- Respond to client queries, schedule property visits, and ensure high customer satisfaction.
- Generate regular reports on lead status, client feedback, and sales pipeline progress.
- Work closely with marketing to align campaigns with customer engagement strategies.
- Ensure timely documentation and communication during the booking, payment, and handover processes.
- Identify and resolve customer issues promptly to enhance service quality and retention.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bhilai, Chhattisgarh: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer support: 1 year (preferred)

Work Location: In person



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