
Operations Executive
7 days ago
**Mandatory Qualification and Experience**:
Minimum **3-5 years of experience** in **Modular furniture/Wooden furniture /Paint Industry/Laminate or other similar industry will be added advantage..**
An **Operations Executive**is responsible for overseeing the day-to-day activities of **SALES Dept.**
This includes managing and coordinating various processes, ensuring the efficient and effective functioning of sales department, and ensuring that company policies and procedures are followed. Key responsibilities may include:
- Coordinate and schedule service appointments, ensuring timely response to customer requests.
- Dispatch field technicians or service personnel based on availability and skill set.
- Maintain accurate records of service activities, customer interactions, and inventory usage.
- Act as the bridge between customers and the service team to ensure clear communication and satisfaction.
- Monitor service progress and update clients as needed on job status or delays.
- Process work orders, service reports, and follow-up documentation.
- Manage customer queries and resolve issues promptly or escalate when necessary.
- Oversee daily operations to ensure efficiency and productivity.
- Manage teams of supervisors and agents, ensuring performance targets are met.
- Develop and implement operational strategies to improve workflow and service delivery.
- Monitor daily operations across product uploads, order management, seller communication, and platform updates.
- Support backend development priorities, data entry,
- Monitor support tickets, customer queries, and ensure high satisfaction levels.
**Gender : Male, with age above 30 Yrs.**
**Education:
- A Bachelor Degree from (Engineering/Science)**
**CTC: 03 to 04 Lacs per Annum**
**Job Location:
- Ambad, Nashik (Maharashtra)**
**Job Types**: Full-time, Permanent
Pay: From ₹30,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Monday to Friday
Supplemental Pay:
- Yearly bonus
Work Location: In person
Application Deadline: 30/06/2025
Expected Start Date: 16/06/2025
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