Front Office Executive
2 days ago
**Job Information**:
Industry
**Hotels and Lodging**
***
Work Experience
**5+ years**
***
Salary
**22000**
***
City
**Rishikesh**
***
State/Province
**Uttarakhand**
***
Country
**India**
***
Zip/Postal Code
**249201**
**About us**:
EllBee Hotels is a chain of boutique art hotels.
Hotel Locations - Rishikesh & Mussoorie
Corporate Office - New Delhi
We pride ourselves on providing high-quality services, luxurious accommodation and memorable experiences for our guests.
**Core Responsibilities**
- Processing all guest check-ins, verifying guest identity, forms of payment, assigning room, and activating/issuing room keys
- Completing cashier and closing reports
- Ensuring all interactions with guests are handled professionally, adhering to the hotel’s policies and procedures
- Promptly and actively obtaining feedback from guests.
- Achieving guest satisfaction through friendly and proficient services
- Following all internal controls guidelines prescribed by the management
- Abiding by companies policy and decision
- Developing positive working relationships with the entire team to reach common goals
- Following up on any assignments handed over by the management
- Following all safety and security measures
**Requirements**:
- 5+ years of hotel experience
- B.H.M, Graduate or Diploma in Hotel Management
- Good communication skills
- Strong interpersonal and problem-solving abilities
- Proactive and positive approach
**Benefits**:
- Young and Vibrant Culture
- Captivating and rewarding experience working alongside passionate professionals
- Opportunity to develop your talent and grow beyond your experiences
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