Hostess (For Microbrewery)

6 hours ago

Malviya Nagar Delhi Delhi, India Kimaya Himalayan Beverages Full time

A hostess is responsible for ensuring that guests have a pleasant dining experience, primarily in the front-of-house area of a restaurant. Here are the main job responsibilities of a hostess:

- **Greeting Guests**: Welcome guests as they arrive, often with a warm, friendly demeanor.
- **Seating Guests**: Escort guests to their tables, managing seating arrangements to balance the flow of the restaurant.
- **Managing Reservations**: Handle reservations, both over the phone and in person, and ensure that tables are ready for incoming guests.
- **Answering Inquiries**: Provide information about the restaurant’s menu, hours, specials, and other services to guests.
- **Handling Waitlists**: Manage the waitlist during busy times, providing accurate wait time estimates and keeping guests updated.
- **Coordinating with Staff**: Communicate with servers, kitchen staff, and managers to ensure smooth operations and customer satisfaction.
- **Assisting with Special Requests**: Accommodate special requests from guests, such as dietary needs, seating preferences, or celebrations.
- **Ensuring Cleanliness**: Maintain the cleanliness of the front area, including the entrance and hostess stand, and ensure that the dining area is presentable.
- **Bidding Farewell**: Thank guests as they leave, ensuring they’ve had a positive experience and encouraging them to return.

Hostesses often set the tone for the guest experience by providing excellent customer service and contributing to the overall atmosphere of the establishment.

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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