Customer Support Executive

2 weeks ago


Coimbatore, India VILVAH STORE PVT LTD Full time

Responsibilities:
1. Managing a team of representatives offering customer support.
2.Overseeing the customer service process.
3.Resolving customer complaints brought to your attention.
Creating policies and procedures.
4.Planning the training and standardization of service delivery.
5.Monitoring the work of individual representatives and of the team.
6.Conducting quality assurance surveys with customers and providing feedback to the staff.
7.Possessing excellent product knowledge to enhance customer support.
8.Maintaining a pleasant working environment for your team.

Skills & Requirements:
1.A bachelor’s degree in administration or related field.
2.A minimum of 2 to 3 years' experience.(Any International BPO voice & non voice process will be an added advantage)
3.Excellent interpersonal and written and oral communication skills.
4.Ability to lead, develop & train the team regularly.
5.Knowledge of CRM systems.
6.Good Computer skills
7.Knowledge of mediation and conflict resolution techniques is preferable.

Job location - Vilankurichi, Coimbatore
Working hrs - Monday to Saturday - 9.30 AM to 6.00 PM

Work Remotely
- No

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Speak with the employer**

+91 7904151561



  • Coimbatore, India Bharathi Industries Full time

    We have an opening for the post of Operations and Customer Support. Location:Coimbatore. Qualification: computer science background Experience - Freshers or one year of experience **Urgent requirement for Hindi (Fluency) speaking profile** Job Description: Operations and Customer Support. The primary job of a customer support executive is to address...


  • Coimbatore, India Kondaas Automation (P) Ltd Full time

    **Customer Support Executive Responsibilities : WORK FROM OFFICE-MALAYALAM** **RELOCATE TO COIMBATORE & Immediate Joiner** **Customer Support Executive Requirements**: - A bachelor’s degree or Diploma. - 0 -1 year experience in Customer Support, Customer care. - Excellent interpersonal and written and oral communication skills. - Ability to lead a...


  • Coimbatore, India Olive Groups Full time

    As a customer support executive at Olive Groups, you will play a povital role in ensuring our customers receive excpetional service. Your primary responsibilities will includes: *Resolving customer issues and providing appropriate solutions. *Maintaining a high level of product knowledge to effectively handle customer queries. *collaborating with other...

  • Customer Support

    5 hours ago


    Coimbatore, India YENNES Infotec Full time

    **Job description** - ** Freshers also can apply**: - ** Experience in same as added advantage**: - To work in office location and need to fulfil the customer needs. - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide...


  • Coimbatore, India EssEmm Technologies Full time

    **Responsibilities**: - Respond to customer inquiries and support requests via phone, and chat in a timely and professional manner. - Work collaboratively with product development teams to resolve customer issues and concerns. - Monitor customer feedback and escalate issues to the appropriate team members. - Maintain accurate records of customer...


  • Coimbatore, India Crew Mates Full time

    Hi Professionals, We are looking for Customer Support Executive (Female) for Reputed Client in Coimbatore for Permanent Role Work Location: Coimbatore Experience: 1 Years to 2 Years Skills Required: 1. Creating Invoicing 2. Sales Order 3. Preparing Delivery Challan. Regards, Gowtham V 9952881583 **Salary**: ₹12,000.00 - ₹20,000.00 per...

  • Sales Executive

    2 weeks ago


    Coimbatore, Tamil Nadu, India V support solutions Full time

    Job Title: Sales Executive - Textile Machinery Location: Coimbatore Salary: ₹10,000 – ₹15,000 per month  Industry: Textile Machinery / Manufacturing Job Role: We are looking for a motivated Sales Executive to promote and sell our textile machinery products. The role requires visiting clients, generating leads, and achieving sales targets....


  • Coimbatore, India Zorient solutions Llp Full time

    **Job Summary** **Responsibilities and Duties** - Take part in daily stand-up meetings - Utilise and build FAQs, Solution Guides and Knowledge Base - Maintain up to date and accurate process documentation Compile requirements for IT fornew developments - Support requests from senior management **Required Experience, Skills and Qualifications** - Experience...


  • Coimbatore, India Fortuco Resource Solutions Private Limited Full time

    Job ID 2154- Career Level Executive- Experience Fresh- Gender both- Industry BPO- Qualifications Under Graduate/12th pass Customer Support Executive for International Process Work Location - Jaipur Rajasthan/Mohali, Punjab (Work from office) - Must have excellent communication skills in English - Minimum qualification class 12th pass - Freshers/Experienced...


  • Coimbatore, India ArmFox Healthcare Private Limited Full time

    Requirements & Skills: - Excellent in English and Hindi - Experience in delivering client focused solutions and in creating long lasting relationship with Customers. - Previous experience in a customer support role will be an added value. - Manage inbound and outbound customer calls in a timely manner. Functional Area : E- Commerce Process : Voice (Inbound...