Customer Care Executive

1 week ago

Pune District Maharashtra, India Precise Infotech Solution Full time

Job Title: Customer Care Executive

Location: Shivaji nagar, Pune

Qualifications:
Graduation

Age Limit: Up to 32 years

Language
- Fluent English

Shifts
- 6 months day shift after that rotational shift

**Job Description**:
Key Responsibilities:
Resolve customer issues efficiently and effectively.

Maintain a high level of customer satisfaction by ensuring prompt follow-up and feedback.

Record customer interactions and maintain accurate records in the database.

Collaborate with team members to improve service processes and enhance customer experience.

Qualifications:
Graduate.

Excellent communication and interpersonal skills.

Strong problem-solving abilities and attention to detail.

Ability to work in a fast-paced environment and manage multiple tasks.

Prior experience in customer service is a plus, but not mandatory.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹21,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Are you comfortable to work in Shivaji Nagar location ?

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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