Female Front Desk Receptionist

5 days ago

Ballygunge Place Kolkata West Bengal, India Whitezone dental clinics Full time

**Job Overview**:
**Roles & Responsibilities**:

- Greet patients warmly and ensure they feel comfortable and welcome.
- Answer phone calls, respond to inquiries, and schedule/reschedule appointments efficiently.
- Maintain and update patient records in the clinic’s system.
- Handle billing, payment collection, and provide receipts to patients.
- Coordinate with dentists, dental assistants, and other staff for smooth patient flow.
- Manage front office cleanliness, organize patient waiting areas, and ensure a professional environment.
- Maintain appointment reminders through calls, SMS, or WhatsApp.
- Assist patients with forms, documentation, and insurance-related queries if applicable.
- Address patient concerns or escalate them to the concerned authority promptly.
- Support in day-to-day administrative tasks as required by management.

**Key Skills & Qualifications**:

- Minimum qualification: Graduate (Any stream).
- Prior experience as a Receptionist, preferably in healthcare/dental clinic, is an added advantage.
- Excellent verbal and written communication skills in English, Bengali, and Hindi.
- Strong organizational skills and ability to multitask.
- Proficiency in MS Office and basic computer operations.
- Customer-oriented approach with a positive attitude.

**Additional Attributes**:

- Professional appearance and behavior.
- Ability to work under pressure and maintain patience.
- A team player with problem-solving skills.
- Willingness to learn about dental treatments and services to answer patient queries effectively.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹14,000.00 per month

**Benefits**:

- Paid sick time

Work Location: In person

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