
Customer Care Executive
7 days ago
Qualification : Any degree
- Experience: 0 to 2 years
- Salary: 12000/- Language: Spoken Hindi and Excel knowledge
- Location: Modakuruchi, Erode
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
**Job Information**:
Industry
**Health Care**
***
City
**Erode**
***
State/Province
**Tamil Nadu**
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Country
**India**
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Zip/Postal Code
**638104
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