Online Sales
5 days ago
**Job Title: Online Sales & Customer Engagement Executive**
**Core Responsibilities**
- Respond quickly and accurately to customer enquiries via chat, whatsapp and audio/video call.
- Be up to date with the products, policies and services offered by us.
- Follow through on customer enquiries in pursuit of order fulfillment.
- Focus on customer care and experience by building a relationship with customers, understanding needs and tastes.
- Supporting customers before, during and after the purchase process.
- Ensure customer delight through high quality interactions at every touch point.
**Requirements**:
- A proven track record of 1-2 years in customer support or sales is essential, with preference given to those with luxury service experience.
- Excellent language skills to reflect the brand’s luxury positioning.
- Excellent written communication.
- Genuine interest in people and in serving customers with attention and care.
- Soft skills, such as people skills and conversational ability.
- Flexibility in working days and hours.
- Familiarity with social media, and MS Office tools such as Word and Excel.
Pay: ₹35,000.00 - ₹40,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 9600111845
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