Online Sales

5 days ago


Chetput Chennai Tamil Nadu, India Frokme Full time

**Job Title: Online Sales & Customer Engagement Executive**

**Core Responsibilities**
- Respond quickly and accurately to customer enquiries via chat, whatsapp and audio/video call.
- Be up to date with the products, policies and services offered by us.
- Follow through on customer enquiries in pursuit of order fulfillment.
- Focus on customer care and experience by building a relationship with customers, understanding needs and tastes.
- Supporting customers before, during and after the purchase process.
- Ensure customer delight through high quality interactions at every touch point.

**Requirements**:

- A proven track record of 1-2 years in customer support or sales is essential, with preference given to those with luxury service experience.
- Excellent language skills to reflect the brand’s luxury positioning.
- Excellent written communication.
- Genuine interest in people and in serving customers with attention and care.
- Soft skills, such as people skills and conversational ability.
- Flexibility in working days and hours.
- Familiarity with social media, and MS Office tools such as Word and Excel.

Pay: ₹35,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9600111845


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