Online Sales

2 days ago

Chetput Chennai Tamil Nadu, India Trupthi Catering Services Full time

**Job Title: Online Sales & Customer Engagement Executive**

**Core Responsibilities**
- Respond quickly and accurately to customer enquiries via chat, whatsapp and audio/video call.
- Be up to date with the products, policies and services offered by Kanakavalli
- Follow through on customer enquiries in pursuit of order fulfillment
- Focus on customer care and experience by building a relationship with customers, understanding needs and tastes
- Supporting customers before, during and after the purchase process
- Ensure customer delight through high quality interactions at every touch point

**Requirements**:

- A proven track record of 1-2 years in customer support or sales is essential, with preference given to those with luxury service experience
- Excellent language skills to reflect the brand’s luxury positioning
- Excellent written communication
- Genuine interest in people and in serving customers with attention and care
- Soft skills, such as people skills and conversational ability
- Flexibility in working days and hours
- Familiarity with social media, and MS Office tools such as Word and Excel

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8072481869

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