IT Support Executive

6 days ago

Delhi, India BERKOWITS HAIR AND SKIN CLINIC Full time

**Job Summary**:
**Key Responsibilities**:

- ** Shopos (Sophos) Management**:Handle ID creation and administration through Sophos. Ensure network security and compliance across all clinics.
- ** Domain Controller Administration**:Manage users, permissions, and system policies via Active Directory. Monitor and maintain domain servers and backups.
- ** Hardware & Networking Support**:Install, configure, and repair desktops, laptops, and associated hardware. Troubleshoot and maintain LAN/WAN, switches, routers, and firewalls.
- ** Peripheral & Device Management**:Setup and support printers, biometric attendance systems, and IP phones. Ensure all peripheral devices are functional and updated.
- ** IT Asset Management**:Maintain an inventory of all IT equipment and software licenses. Regularly update systems and software as needed.
- ** Field Support**:Travel to various clinic locations within Delhi NCR for support and installation. Provide on-site assistance to staff and ensure mínimal downtime.
- ** Technical Documentation**:Maintain logs and reports of all IT-related activities, issues, and resolutions.

**Required Skills & Qualifications**:

- Diploma or Degree in IT/Computer Science or related field.
- 2-4 years of experience in IT support or system administration.
- Hands-on experience with: Sophos firewall and ID creation. Windows Server, Active Directory, and Domain Controller. Printer, biometric, and IP phone configuration and troubleshooting. Computer/laptop repair and configuration.
- Solid understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN).
- Strong problem-solving and communication skills.
- Willingness to travel within Delhi NCR as required.

**Preferred Qualifications**:

- Certification in CCNA, MCSA, or equivalent is a plus.
- Experience in the healthcare/clinic industry will be advantageous.
- Bachelor's Degree with IT & Networking Knowledge.

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