IT Helpdesk Support

Responsibilities: * Manage helpdesk requests via phone, email & chat * Provide technical assistance with software & hardware issues * Maintain accurate records of customer interactions

Job Summary: The Resident Engineer will be responsible for providing on-site IT support services, including call logging, asset management, vendor coordination, and troubleshooting computer hardware, peripherals, and networking issues. The role involves day-to-day user support and ensuring smooth functioning of IT infrastructure. Key Responsibilities: Handle...

Company Name: Global Surf IT Pvt Ltd Location: Transasia Cyberpark, Infopark Phase II, Kochi Job title: IT Remote Support Engineer Experience: 0-6 months JOB RESPONSIBILITIES • Delivering a client focused service experience for technology user queries received over the phone, mail or ticketing tools in a professional and timely manner while demonstrating...

We are looking for a Desktop Support Interns. Educational Qualification Relevant degree or diploma in Information systems or information technology. **Requirements**: Address user tickets regarding hardware, software and networking Basic Knowledge of Troubleshoot software, hardware and network issues. Use ticketing systems to track and solve user...

Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...

**System Administrator Responsibilities**: - Ensuring data is stored securely and backed up regularly. - Diagnosing and resolving hardware, software, networking, and system issues when they arise. - Replacing and upgrading defective or outdated components when necessary. - Monitoring system performance to ensure everything runs smoothly and securely. -...

We are looking experienced Telecaller. Minimum 1 year Experience preferred. **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - tele...

About the job KOCHI, India Apply Now Job Summary Softloom IT Solutions, a reputed IT company based in Kacheripady, Ernakulam, is seeking dynamic and dedicated individuals to join our development team as .NET Programmers. This role is ideal for both fresh graduates eager to begin their careers and experienced professionals looking to expand their expertise in...

**Operations Administrator Responsibilities**: - Answering phones and responding to client requests and inquiries. - Managing and updating company databases. - Keeping track of inventory and ordering supplies. - Maintaining financial, employee, and client records. - Drafting and mailing customer correspondence and newsletters. - Organizing events,...

About the job KOCHI, India Apply Now Job Summary Softloom IT Solutions, a reputed IT company based inKacheripady, Ernakulam, is seeking dynamic and dedicated individuals to join our development team as.NET Programmers. This role is ideal for bothfresh graduateseager to begin their careers andexperienced professionalslooking to expand their expertise in the...