Resident Engineer

14 hours ago

Ernakulam, India I HUB DIGITAL TECHNOLOGIES PVT. LTD Full time

Job Summary:

The Resident Engineer will be responsible for providing on-site IT support services, including call logging, asset management, vendor coordination, and troubleshooting computer hardware, peripherals, and networking issues. The role involves day-to-day user support and ensuring smooth functioning of IT infrastructure.

Key Responsibilities:

  • Handle helpdesk operations including call logging and issue tracking
  • Perform asset management and maintain IT inventory records
  • Coordinate with vendors for IT hardware servicing and warranty claims
  • Provide first-level support for desktops, laptops, printers, and other peripherals
  • Troubleshoot Local Area Network (LAN) and connectivity issues
  • Install and configure printers, scanners, and basic software
  • Join systems to domain and configure VPN access for remote users
  • Maintain documentation for all support activities and asset records

Requirements:

  • Diploma or B Tech
  • 0–1 years of experience in IT helpdesk or desktop support role
  • Basic understanding of networking, Windows OS, and domain environments
  • Familiarity with antivirus tools, VPN, and printer configuration
  • Good communication and interpersonal skills
  • Ability to work independently and manage time effectively

Job Type: Contractual / Temporary
Contract length: 12 months

Pay: ₹10, ₹12,000.00 per month

Location:

  • Kochi, Kerala (Required)

Work Location: In person

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