Executive Operations for An Upcoming Mall at Pune

6 days ago

Pune, India OASIS Full time

From 4 to 9 year(s) of experience
- ₹ 8,00,000 - 10,00,000 P.A.
- Pune**Roles and Responsibilities**

Customer Satisfaction
- Understanding factors influencing customer satisfaction & dissatisfaction
- Monitoring RSI & CSI to identify changes in customer preferences
- Identify opportunities for improving customer satisfaction
- Benchmarking RSI and CSI

Supplier Management
- Maintain records for key Vendors for continuous evaluation based on delivery, quality and costs
- Reviewing Vendor performance and taking corrective actions to ensure timeliness and quality of supplies

Customer Interaction
- Participating in the Development of Customer or Channel Specific Marketing Strategies
- Customer Relationship Management

Contract Management
- Knowledge of Contractual terms and conditions, Contract terminology
- Preparation of Contract documents
- Monitor performance against contracts

MIS
- Timely and accurate reporting of Departments performance

Customer Understanding
- Developing an intimate knowledge of shoppers Attitudes and Behavior

Safety
- Knowledge and operation of Fire Equipment
- Ensure safe practices in Mall

Graduation is a must, Post Graduate in any fields would be preferable

Experience of around 3-7 years in Mall/Hotel/Multiplexes Operations/ Real Estate/ Property Management at Assistant Managerial Level

Age limit - 27 to 30 Yrs Only.

Pls. Note:
Co. have a Clean Shaven Policy

Soft skills,

Strength & weakness

Gaps in careers if have with reason

Additional software skill

Reason for move

Current CTC

Expected CTC

Notice Period

Regards,

Aasma Shaikh

OASIS
- Role:_Assistant Manager
- Salary:_ 8,00,000 - 10,00,000 P.A.
- Industry:_Retail
- Functional Area:_Customer Success, Service & Operations
- Role Category:_Operations
- Employment Type:_Full Time, Permanent
- Key Skills- Mall OperationsRetailMultiplexesReal EstateProperty Management- HospitalityF & BFacililityHotelFood- Skills highlighted with ‘‘ are preferred keyskillsEducation
- UG:_BHM in Hotel Management,Any Graduate

**Company Profile**:
OASIS

For an Upcoming Mall at Pune
- Company Info- Details+- Contact Company:_OASIS

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