 
						Executive Operations for An Upcoming Mall at Pune
6 days ago
From 4 to 9 year(s) of experience
- ₹ 8,00,000 - 10,00,000 P.A.
- Pune**Roles and Responsibilities**
Customer Satisfaction
- Understanding factors influencing customer satisfaction & dissatisfaction
- Monitoring RSI & CSI to identify changes in customer preferences
- Identify opportunities for improving customer satisfaction
- Benchmarking RSI and CSI
Supplier Management
- Maintain records for key Vendors for continuous evaluation based on delivery, quality and costs
- Reviewing Vendor performance and taking corrective actions to ensure timeliness and quality of supplies
Customer Interaction
- Participating in the Development of Customer or Channel Specific Marketing Strategies
- Customer Relationship Management
Contract Management
- Knowledge of Contractual terms and conditions, Contract terminology
- Preparation of Contract documents
- Monitor performance against contracts
MIS
- Timely and accurate reporting of Departments performance
Customer Understanding
- Developing an intimate knowledge of shoppers Attitudes and Behavior
Safety
- Knowledge and operation of Fire Equipment
- Ensure safe practices in Mall
Graduation is a must, Post Graduate in any fields would be preferable
Experience of around 3-7 years in Mall/Hotel/Multiplexes Operations/ Real Estate/ Property Management at Assistant Managerial Level
Age limit - 27 to 30 Yrs Only.
Pls. Note:
Co. have a Clean Shaven Policy
Soft skills,
Strength & weakness
Gaps in careers if have with reason
Additional software skill
Reason for move
Current CTC
Expected CTC
Notice Period
Regards,
Aasma Shaikh
OASIS
- Role:_Assistant Manager
- Salary:_ 8,00,000 - 10,00,000 P.A.
- Industry:_Retail
- Functional Area:_Customer Success, Service & Operations
- Role Category:_Operations
- Employment Type:_Full Time, Permanent
- Key Skills- Mall OperationsRetailMultiplexesReal EstateProperty Management- HospitalityF & BFacililityHotelFood- Skills highlighted with ‘‘ are preferred keyskillsEducation
- UG:_BHM in Hotel Management,Any Graduate
**Company Profile**:
OASIS
For an Upcoming Mall at Pune
- Company Info- Details+- Contact Company:_OASIS
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