Digital Acquisition Platform Expert

2 weeks ago

Bengaluru, India Women Entrepreneur Network Full time

**Digital Acquisition Platform Expert**
***

Summary

Experience Required:
**5 - 10 Years**

**Location**:
**Bangalore**
Category:
**Banking and Financial services**

IV. KEY DUTIES & RESPONSIBILITIES OF THE ROLE

1. Business/ Financials
- Drive Customer Digital Payment adoption across branches/ Region
- Shift Customers from Cash transactions to Digital through Bank’s digital payment products such as UPI, IMPS, SI, NACH and Payment gateway transactions etc.,
- Drive online net banking transactions on merchant website through Net Banking Payment option
- Design Customer campaign to use Ujjivan’s account as primary account for payments thus results in higher average balances in Customer’s account
- Identify partners who needs UPI handle and work with product to offer UPI payment option to get float from the partners
- Build use cases for Payments along with Business and Product team for onboarding merchants or Customers thus resulting in higher balances in Customer’s account

2. Customer (Both Internal & External)
- Review the customer experience across payment products and take action to reduce any friction
- Review the customer drop outs from digital payment and take corrective action
- Review Customer feedback and complaints in the respective region and create actionable for solution
- Execute launch plan along with product team for any new product or services releases on Digital channels platform
- Create tools, training material and conduct regular training and concalls with branches to ensure knowledge dissemination of digital payment products, driving digital targets through branches and managing processes of addressing customer complaints related to digital payment products

3. Internal Process
- Prepare monthly /quarterly regulatory reporting’s pertaining to Digital Payments
- Prepare and publishes the digital payment penetration and repayment dashboard to branches and supervisory team
- Review service index parameters related to Payment products and work with IT and payments to reduce technical declines and delay in reversing failed transactions
- Manage partner’s payments and invoice processing and contract SLA management

4. Innovation & Learning
- Benchmark Digital Payment platforms and services in industry and provide inputs to Digital product team
- Keep up to date on new regulatory requirement on Digital Payments
- Analyze customer engagement strategy and implement best practices

  • Talent acquisition

    4 weeks ago

    Bengaluru, India Awign Expert Full time

    You will be a part of the Awign Expert team and will have complete ownership of acquiring the right experts to engage with our Enterprise Clients. Your role is to understand the client's requirement and end deliverables expected out of the candidate, identify the key skills required for source and screening the right Expert accordingly. You are expected to...

  • Talent Acquisition

    4 weeks ago

    Bengaluru, India Awign Expert Full time

    You will be a part of the Awign Expert team and will have complete ownership of acquiring the right experts to engage with our Enterprise Clients. Your role is to understand the client's requirement and end deliverables expected out of the candidate, identify the key skills required for source and screening the right Expert accordingly. You are expected to...

  • Talent acquisition

    4 weeks ago

    Greater Bengaluru Area, IN Awign Expert Full time

    You will be a part of the Awign Expert team and will have complete ownership of acquiring the right experts to engage with our Enterprise Clients. Your role is to understand the client's requirement and end deliverables expected out of the candidate, identify the key skills required for source and screening the right Expert accordingly. You are expected to...

  • Talent acquisition

    4 weeks ago

    Greater Bengaluru Area, India Awign Expert Full time

    You will be a part of the Awign Expert team and will have complete ownership of acquiring the right experts to engage with our Enterprise Clients. Your role is to understand the client's requirement and end deliverables expected out of the candidate, identify the key skills required for source and screening the right Expert accordingly. You are expected to...

  • Talent Acquisition Sourcer

    5 days ago

    Bengaluru, India Brainlabs Digital Full time

    **Talent Acquisition Sourcer** Are you ready to take your talent sourcing skills to the next level and make a real impact in the world of digital media? Brainlabs, the fastest-growing experts in the industry, is seeking a Talent Intelligence and Sourcing Lead to join our team. Working closely with the Global TA Lead to communicate and implement an...

  • Network Platform Expert

    2 weeks ago

    Bengaluru, Karnataka, India Nespresso Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    NETWORK PLATFORM EXPERTWe are looking for a Network Platform Expert to be part of our Nestlé Nespresso Digital and Tech Team, someone with deep expertise in network administration and architecture, effective communication skills, and the ability to resolve complex technical issues with proven experience in IT operations to join our team.Position...

  • Network Platform Expert

    2 weeks ago

    Bengaluru, Karnataka, India Nestlé Nespresso SA Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    NETWORK PLATFORM EXPERTWe are looking for a Network Platform Expert to be part of our Nestlé Nespresso Digital and Tech Team, someone with deep expertise in network administration and architecture, effective communication skills, and the ability to resolve complex technical issues with proven experience in IT operations to join our team.Position...

  • Digital Marketing Head

    3 weeks ago

    Bengaluru, India Cloudesign Technology Full time

    Digital Marketing Head - Performance & Analytics Summary The Digital Marketing Head will be responsible for defining and executing the entire performance marketing strategy, managing significant acquisition budgets, and ensuring a strong ROI through data-driven campaigns across all digital channels.Key Responsibilities:- Performance Strategy: Develop and...

  • Network Platform Expert

    5 days ago

    Bengaluru, Karnataka, India Nespresso Full time

    **NETWORK PLATFORM EXPERT** **We are looking for a Network Platform Expert to be part of our Nestlé Nespresso Digital and Tech Team, someone with deep expertise in network administration and architecture, effective communication skills, and the ability to resolve complex technical issues with proven experience in IT operations to join our team.** **Position...

  • VP, Talent Acquisition and Management

    2 weeks ago

    Bengaluru, India Ness Digital Engineering Full time

    About the RoleThis role is integral to the success of the India Talent Supply Chain organization, enabling the business to deliver on its growth and operational commitments. The Director will ensure seamless alignment between internal supply and external hiring, driving agility, efficiency, and readiness across the India talent ecosystem.Role OverviewThe...