16436 IT Infrastructure Architect

We create possibilities that move life and commerce forward
- Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.

**Job Description**:

- Location: Bangalore
- Department: Information Technology
- Reports to: Senior Director
- Applications and Systems
- Years of Experience - 12+ Years
- Position Summary:

- Key Responsibilities:

- Design and maintain scalable, resilient, and secure IT infrastructure Storage, DR and Backup solutions (on-premises, hybrid, and multi-cloud).
- Primary Responsibilities:

- Solution Architecture & Design
- Analyze business and technical requirements to design scalable, secure, and high-performing storage architectures.
- Select appropriate storage technologies (SAN, NAS, object storage, hybrid/cloud-based storage) based on workload characteristics and performance needs.
- Design disaster recovery (DR), backup, and high availability (HA) solutions aligned with organizational SLAs and RPO/RTO requirements.
- Architect backup solutions that ensure reliable data protection for production systems and critical business data.
- Develop architecture diagrams, data flow models, and technical documentation for storage, backup, and disaster recovery strategies.
- Implementation & Deployment
- Lead the deployment of storage infrastructure, including installation, configuration, and integration with compute, network, and cloud environments.
- Implement backup solutions (e.g., Veeam, Netbackup) for comprehensive data protection across on-premises and cloud environments.
- Deploy disaster recovery solutions, ensuring quick and efficient recovery of critical systems in the event of failure.
- Automate provisioning, configuration, backup schedules, and monitoring tasks using scripting and infrastructure-as-code (IaC) tools.
- Migrate data from legacy systems to modern storage platforms with mínimal disruption, while maintaining backup integrity.
- Maintenance & Operations
- Monitor storage and backup system performance, usage, and capacity to ensure optimal operation.
- Perform regular system updates, firmware upgrades, patching, and health checks for both storage and backup systems.
- Troubleshoot and resolve storage, backup, and disaster recovery-related incidents, failures, and performance bottlenecks.
- Perform regular backup verification to ensure data integrity and restore readiness.
- Maintain comprehensive backup and disaster recovery documentation, including test logs and recovery procedures.
- Security & Compliance
- Implement security best practices for data at rest and in transit, including encryption and access controls for storage and backup systems.
- Ensure storage, backup, and disaster recovery solutions comply with relevant industry standards and data protection regulations (e.g., GDPR, HIPAA).
- Conduct regular audits and participate in security and DR plan reviews to ensure compliance with internal and external requirements.
- Capacity Planning & Performance Tuning
- Forecast future storage and backup needs based on growth trends, disaster recovery requirements, and business plans.
- Optimize storage allocation, backup retention policies, and recovery workflows.
- Review and enhance backup schedules to ensure mínimal data loss in the event of a failure or disaster.
- Provide recommendations for storage and backup system upgrades and enhancements.
- Backup & Disaster Recovery (DR) Planning & Testing
- Design, implement, and maintain disaster recovery (DR) plans to ensure business continuity in case of catastrophic events.
- Regularly test and validate disaster recovery procedures, including data failover, failback, and system restoration, to ensure reliability.
- Implement and manage off-site and cloud-based backups for DR readiness.
- Establish backup retention policies that balance cost, compliance, and recovery needs.
- Lead post-mortem analysis and continuous improvement initiatives after any backup or disaster recovery event.
- Collaboration & Support
- Provide Tier 3 support for escalated storage, backup, and DR-related issues and assist IT support teams in resolving incidents.
- Work with vendors and third-party support teams to manage hardware/software issues, renewals, and service-level agreements (SLAs) for storage, backup, and DR solutions.
- Participate in cross-functional meetings to align storage, backup, and DR strategies with enterprise architecture, IT roadmaps, and business continuity plans.
- Collaborate with cross-functional teams including development, DevOps, and business leaders to align infrastructure with business goals.
- Manage vendor relationships, SLA performance, and compliance with procurement and governance policies.
- Security & Compliance
- Drive implementation of cybersecurity contro