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Travel Coordinator

2 weeks ago

Remote, India EcoGhar Landscapers Private Limited Full time

**Job Profile**: Travel coordinator
- **Required Qualification**: Diploma in Travel and Tourism Management/ Certificate Courses in Travel and Tourism/ Bachelor of Tourism Studies (BTS)/ Bachelor of Hospitality and Travel Management (BHTM)/ Bachelor of Business Administration (BBA) in Travel and Tourism/ Master of Tourism Administration (MTA)/ Master of Business Administration (MBA) in Travel and Tourism
- **Experience Required**: fresher to 12 month
- **Skills Required**: self-starter; with passion for Travel Management & Hospitality
- CTC Range**:* **Annual 4 Lac to 18 Lac*; (depending upon the performance in the probation period).
- **Location**: Remote, extensive online work from home.
- **Work type**: Extensive from home
- **Reporting to**: course coordinator
- **Languages**: Hindi & English
- **Working days**: Flexible
- **Work Timing**: Strict Fix Shift (8 hours)

**Pay Scale**:

- Regular CTC 4 to 18 lac, (depending upon the performance in the probation period) after successful completion of probation period of three to nine months. (for details see)

**KRA**:
Ensure safe reaching of students in the institute from entire india.

**KPI**
- efficiency in average daily handling of the number of student travelers in the designated shift will help you achieve the CTC in LPA. like in the range of 40 student > 4 LPA or 180 student >18 LPA.

**In probation period**:
Stipend for a probation period of three months**:15 thousand** per (26 days) month.

+

Performance based incentive up to **25 thousand.**

**Day-to-day responsibilities**

**Core Responsibilities**:

- **Passenger Tracking and Coordination**:

- Track passenger journeys in real-time using apps and mobile devices.
- Arrange and coordinate pickups with taxi services, ensuring seamless communication between drivers and students.
- Facilitate effective communication between the BDE, student, last-mile service provider, and Accommodation Coordinator to guarantee the student's safe arrival at the Navi Mumbai Institute.
- **Safety and Compliance**:

- Conduct digital/social media awareness campaigns to promote safe travel practices.
- Create and maintain detailed manuals and guidelines for safe travel.
- Implement SMS campaigns to provide timely updates and safety reminders.
- Ensure strict adherence to standard operating procedures (SOPs) throughout the travel process.
- **Student Support**:

- Provide comprehensive counseling to Institute of Kitchenopathy® students, assisting with travel arrangements and coordinating accommodation.

**Additional Responsibilities**:

- **Revenue Generation**:

- Contribute to meeting periodic revenue goals and targets by arranging tours, booking travel seats, escorting travelers, providing travel information, and conducting rescue operations.
- Manage and secure electronically stored data and documents related to travel arrangements.
- Coordinate water distribution and supply as needed.

**Key Performance Indicators (KPIs)**:

- **Passenger Satisfaction**: Measure customer satisfaction through feedback surveys and ratings.
- **Safety Record**: Track incident rates and ensure compliance with safety regulations.
- **Revenue Achievement**: Monitor revenue performance against set targets.
- **Efficiency**: Evaluate the effectiveness of processes and identify areas for improvement.

**Performance Parameters**:
**100% On-Time and Safe Arrival**: All enrolled students successfully reach their destination without any incidents, delays, or disruptions. This includes timely pickups, efficient travel, and safe arrival at the final destination.

**Compliance**: Ensure compliance with all relevant safety regulations and industry standards.

**Rewards and incentives apart from Payouts**

(for outstanding performance):

- Access to one of the largest collections of books upon leadership in the nation.
- Learning opportunities
- Foreign travel/ foreign assignment.
- Company bungalow; spread over 8000 square feet.

Promotion to the post of Eco-Angel/Regional Director/Product Director.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹250,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Performance bonus

Application Question(s):

- How many year of experience do you have in travel management, tourism, or hospitality?
- What safety protocols would you implement for student travel?
- D you have experience with online booking platforms?

**Language**:

- Hindi (required)

Willingness to travel:

- 100% (required)

Work Location: Remote