Travel Coordinator

**Job Profile**: Travel coordinator - **Required Qualification**: Diploma in Travel and Tourism Management/ Certificate Courses in Travel and Tourism/ Bachelor of Tourism Studies (BTS)/ Bachelor of Hospitality and Travel Management (BHTM)/ Bachelor of Business Administration (BBA) in Travel and Tourism/ Master of Tourism Administration (MTA)/ Master of Business Administration (MBA) in Travel and Tourism - **Experience Required**: fresher to 12 month - **Skills Required**: self-starter; with passion for Travel Management & Hospitality - CTC Range**:* **Annual 4 Lac to 18 Lac*; (depending upon the performance in the probation period). - **Location**: Remote, extensive online work from home. - **Work type**: Extensive from home - **Reporting to**: course coordinator - **Languages**: Hindi & English - **Working days**: Flexible - **Work Timing**: Strict Fix Shift (8 hours) **Pay Scale**: - Regular CTC 4 to 18 lac, (depending upon the performance in the probation period) after successful completion of probation period of three to nine months. (for details see) **KRA**: Ensure safe reaching of students in the institute from entire india. **KPI** - efficiency in average daily handling of the number of student travelers in the designated shift will help you achieve the CTC in LPA. like in the range of 40 student > 4 LPA or 180 student >18 LPA. **In probation period**: Stipend for a probation period of three months**:15 thousand** per (26 days) month. + Performance based incentive up to **25 thousand.** **Day-to-day responsibilities** **Core Responsibilities**: - **Passenger Tracking and Coordination**: - Track passenger journeys in real-time using apps and mobile devices. - Arrange and coordinate pickups with taxi services, ensuring seamless communication between drivers and students. - Facilitate effective communication between the BDE, student, last-mile service provider, and Accommodation Coordinator to guarantee the student's safe arrival at the Navi Mumbai Institute. - **Safety and Compliance**: - Conduct digital/social media awareness campaigns to promote safe travel practices. - Create and maintain detailed manuals and guidelines for safe travel. - Implement SMS campaigns to provide timely updates and safety reminders. - Ensure strict adherence to standard operating procedures (SOPs) throughout the travel process. - **Student Support**: - Provide comprehensive counseling to Institute of Kitchenopathy® students, assisting with travel arrangements and coordinating accommodation. **Additional Responsibilities**: - **Revenue Generation**: - Contribute to meeting periodic revenue goals and targets by arranging tours, booking travel seats, escorting travelers, providing travel information, and conducting rescue operations. - Manage and secure electronically stored data and documents related to travel arrangements. - Coordinate water distribution and supply as needed. **Key Performance Indicators (KPIs)**: - **Passenger Satisfaction**: Measure customer satisfaction through feedback surveys and ratings. - **Safety Record**: Track incident rates and ensure compliance with safety regulations. - **Revenue Achievement**: Monitor revenue performance against set targets. - **Efficiency**: Evaluate the effectiveness of processes and identify areas for improvement. **Performance Parameters**: **100% On-Time and Safe Arrival**: All enrolled students successfully reach their destination without any incidents, delays, or disruptions. This includes timely pickups, efficient travel, and safe arrival at the final destination. **Compliance**: Ensure compliance with all relevant safety regulations and industry standards. **Rewards and incentives apart from Payouts** (for outstanding performance): - Access to one of the largest collections of books upon leadership in the nation. - Learning opportunities - Foreign travel/ foreign assignment. - Company bungalow; spread over 8000 square feet. Promotion to the post of Eco-Angel/Regional Director/Product Director. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹250,000.00 per month **Benefits**: - Work from home Schedule: - Day shift - Weekend availability Supplemental Pay: - Performance bonus Application Question(s): - How many year of experience do you have in travel management, tourism, or hospitality? - What safety protocols would you implement for student travel? - D you have experience with online booking platforms? **Language**: - Hindi (required) Willingness to travel: - 100% (required) Work Location: Remote