
Housekeeping Assistant
6 days ago
The Floor attendant will be responsible for ensuring the cleanliness, sanitation, orderliness and adequate supply of assigned housekeeping guestrooms and work areas.
He/She should be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
Floor Attendant Duties and Responsibilities:
- Reports check out rooms immediately after inspection by phone call to HK office.
- Cleans guest rooms according to the procedure.
- Ensures that guest preferences are met all the time.
- Picks up a service area, pantry, corridors and exit stairwells on a regular basis.
- Keeps the service area, pantry and trolleys clean and tidy.
- Exchanges the linen with laundry and linen room.
- Ensures laundry, dry cleaning and pressing are delivered.
- Reports fixture or other items that need maintenance repair to HK office.
- Reports any illness of guest and accident.
- Sells the products to customers.
- Reports the minibar consumption to HK office.
- Be alert of suspicious characters in the hallways and reports immediately to the security department.
- Attends to guest calls, guest requests /guest complaints in the area assigned to him.
- Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement.
- Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
- Update status of rooms cleaned on the assignment sheet.
- Return and restock cart at end of shift.
Pay: ₹10,000.00 - ₹12,000.00 per month
**Benefits**:
- Food provided
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- Begumpet, Hyderabad - 500016, Telangana: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Housekeeping: 1 year (preferred)
- total work: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Expected Start Date: 09/12/2024
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