Customer Service

1 day ago

Mumbai, India Modera Freight Services Full time

Knowledge of international freight forwarding industry & customs clearance

Responsible for quoting for Air freight & Ocean freight to agents and local clients

Developing agent and local vendor networks

Responsible for coordinating with agent, shipping line, airlines, IATA agent, other vendors for costing purpose

Detail knowledge of AIR FREIGHT, LCL FREIGHT, FCL FREIGHT for IMPORT AND EXPORT costings

Detail knowledge of customs clearance costing

Update daily reports to management.

Handle customer queries and resolve for high level services.

Skills required

Quick & Good communication skills

NEGOTIATIONS is must

Proactive & Independent

English is must

Microsoft tools knowledge is must.

Complete Vaccination is must.

Must be able to travel for work from office

Experience : 1-3 years ( no freshers)

Location : work from office ( Vidhyavihar, near railway station)

Immediate joining.

**Salary**: ₹9,648.18 - ₹31,655.07 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai, Mumbai Suburban - 400086, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

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