Customer Relationship Executive

9 hours ago

Jetpur, India ITI Gold loan Full time

**Resolving Customer Issues**: Addressing customer concerns, complaints, and problems effectively and efficiently to ensure satisfaction.
- **Providing Excellent Customer Service**: Exceeding customer expectations by providing positive and helpful service interactions.
- **Building and Maintaining Relationships**: Fostering positive and lasting relationships with customers to build trust and loyalty.
- **Customer Retention**: Implementing strategies to keep existing customers and minimize churn.
- **Database Management**: Maintaining accurate and up-to-date customer records.
- **Analyzing Customer Data**: Identifying trends and patterns in customer behavior to inform business decisions.
- **Upselling and Cross-selling**: Identifying opportunities to increase customer spending by suggesting additional products or services.
- **Telecalling**:Cold Calling Customers for Marketing and sales.

**Job Types**: Full-time, Fresher

Pay: ₹15,000.92 - ₹30,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

**Language**:

- English (preferred)

Work Location: In person

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